Brandy Targgart

Experience

• 

  Fox Hound Restaurant Grill & Pub

  Jan 2013 - Jan 2015

  • Shift Manager

    Jan 2014 - Jan 2015

  • Event Coordinator

    Jan 2013 - Jan 2014
• 

  Hamra Enterprises

  May 2015 - Feb 2017

  Shift Manager

  Responsible for creating weekly schedules, interviewing, hiring, new hire orientation and training and yearly employee reviews. Hosted monthly trainers’ meetings and quarterly staff meetings Conducted weekly inventory counts on all perishable products, bi-weekly food and paper orders and daily dough and produce orders

• 

  Comcast Business

  Feb 2017 - now

  Responsible for supporting Comcast strategic customers and large venues whom have a monthly recurring charge of 30K across all products while building rapport and providing white glove customer service Responsible for inbound calls from strategic and large venue customers; as well as educating internal agents via the helpdesk call que. Responsible for taking inbound calls from business customers resolving all issues by end of call while keeps my metrics above Achieves Expectations.

  • Manager, Program Management, NED Strategic Operations

    Jan 2025 - now

  • Brand Manager

    Dec 2022 - Jan 2025

  • Manager, Enterprise Service Assurance

    Sept 2021 - Dec 2022

  • ECMC Supervisor

    Nov 2020 - Sept 2021

  • Strategic Account Support

    Aug 2019 - Nov 2020

  • National Enterprise Strategic Support

    Apr 2018 - Aug 2019

  • Enterprise Customer Care

    Feb 2017 - Aug 2018