Jess Sinclair, MPA, PMP, SHRM-SCP

Experience

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  J. Nicole Sinclair LLC / RESET With Jess

  Feb 2014 - now

  Operations and Human Resources Consultant

  • Created Reset with Jess Program: providing 360* organizational analyses and solutions in Operations, Human Resources, Personal and Professional Development to individuals and organizations.• Conduct operational audits to identify and resolve threats to efficiency and legal compliance.• Create and implement tools to track KPIs and increase cross-functional collaboration.• Serve as Interim Human Resources manager responsible for all aspects of employee relations. • Develop human resource policies and procedures, including employee grievance policies.• Develop project plans and used decision trees to empower stakeholder engagement. • Create, implement, and manage standard operating procedures.• Conduct exit interviews following staff attrition.• Manage employee relations, including onboarding, job coaching, receiving, investigating, and resolving grievances.• Create systems to maintain confidential records. • Served underrepresented populations through one-on-one or group sessions, workshops, and seminars; assisted clients with the establishment of 17 small business startups over the course of three years, 90% of which are still in business.• Plan, advertise, and conduct quarterly webinars with diverse co-facilitators addressing a variety of self-care issues (e.g., foundations of business startups for women, identifying and addressing toxic behaviors for healthy relationships, mental wellness).• Facilitate evidence-based curriculum integrated with skills-based workshops.• Spearhead all marketing efforts; develop marketing collateral via expert utilization of various programs (e.g., Microsoft Office, Canva, Squarespace, Google Workspace).• Establish, build, and maintain integral relationships with public and private organizations.• Develop communication plans, workflows, facilitated efficient cross-functional meetings.• Communicate regularly with senior leaders and multiple teams resulting in cohesive operations. Show less

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  The Restoration Church of Americus, Inc.

  Aug 2018 - now

  Volunteer Staff

  • Developed and managed automated processes, program and reporting policies, and orientations and delegated, coached, and assisted leaders in-person and remotely.• Created, implemented, and monitored timelines, checkpoints, and ministry outcomes.• Served on the statewide logistics team as a thought partner and project manager, supporting senior leadership.• Created and taught personal development studies, workshops, and trainings.• Developed wellness program focused on issues such as grief, financial planning, mental wellness, caregiving/respite, domestic violence, and men's health.• Create and communicate program schedules.• Maintained confidential information.• Recruited, trained, and supported new volunteers.• Appointed national director of youth programs. Show less

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  Americus-Sumter Chamber of Commerce

  Jan 2020 - now

  Board Member

  - Serve as Board Chair of a 395-member Chamber of Commerce, 20-member board, seven divisions, responsible for supervising the CEO.- Spearheaded policy efforts; created conflict of interest policy; established DEI policies and procedures, as well as a non-discrimination statement.- Served on the hiring committee and negotiated hiring package for CEO selection.- Participated in Strategic Planning Task Force; collaborated on the mapping of organizational direction for three years.

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  Ignite College and Career Academy

  Sept 2023 - now

  Board Member