Daniel Mulondo

Daniel Mulondo

Sales Representative

Followers of Daniel Mulondo95 followers
location of Daniel MulondoEdmonton, Alberta, Canada

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  • Timeline

  • About me

    Customer Service Specialist | Administrator | Junior IT Analyst--

  • Education

    • NPower Canada

      2024 - 2024
      Junior IT Analyst Program Information Technology

      14-week intensive online class training on the fundamentals of computer technology, and project management essentials.● Configure device operating systems including Windows and Linux, while configuring disk partitions and filesystems● Troubleshoot and problem-solve core service and support challenges while applying best practices for documentation, change management, and scripting● Support basic IT infrastructure and networking, including DNS and DHCP, applying standard protocols… Show more 14-week intensive online class training on the fundamentals of computer technology, and project management essentials.● Configure device operating systems including Windows and Linux, while configuring disk partitions and filesystems● Troubleshoot and problem-solve core service and support challenges while applying best practices for documentation, change management, and scripting● Support basic IT infrastructure and networking, including DNS and DHCP, applying standard protocols with TCP/IP communications● Configure and support PC and IoT device hardware● Manage an organization’s computers and users using Directory Services, Active Directory, and OpenLDAP● Develop a complete understanding of the Agile project management lifecycle, key techniques and deliverables Show less

    • Cairo University

      2013 - 2017
      Bachelor of Commerce - BCom Accounting
  • Experience

    • TELUS Digital

      Dec 2023 - Dec 2023
      Sales Representative

      • Identified and reached out to potential customers to generate new business, followed up to address questions and encourage sales.• Built and maintained strong relationships with new and existing clients to foster loyalty and repeat business.• Effectively communicated product features and benefits to potential clients.• Conducted presentations and demonstrations to showcase our products and services.• Negotiated terms of sales agreements, plans including pricing and delivery.• Maintained accurate records of sales activities, client interactions, and progress toward sales targets and presented to team members• Worked with marketing, customer service, and product development teams to ensure customer needs are met.• Regularly followed up with leads and existing clients to address questions and encourage sales Show less

    • CAMP WARWA

      Jun 2024 - now
      Kitchen Staff (Team Lead)

      Prepared ingredients and cooked menu items to order, meticulously following recipes and presentation standards to deliver meals to campers and staff which ensured a 95% satisfaction rate Managed inventory and stock rotation of kitchen supplies weekly, ensuring cleanliness, proper sanitation, and organization at the assigned station which led to a 50% reduction in food spoilage Prepared and served dietary meals to more than 200 campers and ensured satisfaction and feedback from different groups and schools Show less

  • Licenses & Certifications

    • Career Essentials in Generative AI by Microsoft and LinkedIn

      Microsoft
      Dec 2024
      View certificate certificate
    • Google IT Support Certificate

      Google
      Dec 2024