
Thomas Dietrich
Real Estate Agent

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About me
Customer Success Manager - Large Enterprise
Education

NEOMA Business School
2016 - 2019International BusinessActivities and Societies: Student association « Prépa Rémois » - Tutoring for high school students in the form of bimonthly workshops. - Cultural support, awareness of current events and orientation. - Preparation and participation of a cultural trip to Munich. NEOMA Business School offers an extensive portfolio of programmes across its campuses in Reims, Rouen and Paris, and its virtual campus, from Bachelor’s and Master’s in Management to Executive Education.The faculty includes more than 195 permanent professors and research-professors, 73% of whom have an international profile. NEOMA Business School has more than 76,200 graduates based in 127 countries. Financial Times – Masters in Management 2023 - 25th place (WW)Financial Times –… Show more NEOMA Business School offers an extensive portfolio of programmes across its campuses in Reims, Rouen and Paris, and its virtual campus, from Bachelor’s and Master’s in Management to Executive Education.The faculty includes more than 195 permanent professors and research-professors, 73% of whom have an international profile. NEOMA Business School has more than 76,200 graduates based in 127 countries. Financial Times – Masters in Management 2023 - 25th place (WW)Financial Times – European Business Schools 2023 - 34th place (WW)Challenges 2024 Business Schools ranking - 6th place (FR) Show less

IUT Robert SCHUMAN
2014 - 2016DUT Techniques de commercialisation CommerceActivities and Societies: Participation in the following national negotiation competitions: - Les Masters de la vente - Valence - Négociales - Strasbourg 2-year generalist business education (sales, marketing, accounting, business law and communication). Diploma obtained (with honors) and validation of 3 business internships.
Experience

Buet immobilier
May 2017 - Aug 2017Real Estate Agent• Managed a client's portfolio of private individuals and professionals.• Rent of 19 appartments, houses and business premises.• Carried out a local marketing campaign in partnership with a furniture supplier (Conforama) • Built a market study, communicated through social networks, created flyers related to the promotion

Microsoft
Sept 2017 - Aug 2019Azure & AI Junior Product ManagerAI Product Manager support role, aiming to scale Microsoft AI technologies adoption in France : identify business trends, market analysis, build and delivery of large-scale marketing plans.• Strategic marketing plan design and delivery. • General organization and/or booth management of business fairs/events (Vivatech, Big Data Lyon, SidO Lyon, Microsoft Experiences, etc.). • Ownership of ≈ 40K€ digital marketing campaigns, press releases and paid media. Tracking and optimization of sales ROI.• Customer interviews and public testimonials production (topics : Cloud, Data, IA, IoT, etc.). • Creation of 70 customer stories (Startup, SMB and Enterprise accounts) to ensure sales training.Competences : Marketing Strategy | Product Management | Project Management | Reporting | Lead Generation | Business Development | Event Management | Business Fairs | Marketing | Media | Microsoft O365 Show less
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Amazon Web Services (AWS)
Sept 2019 - Mar 2024Quota-carrying sales role and management of regional mid-market accounts portfolio based in south and southeast of France. Sales goals achieved and exceeded.• Building and delivering annual multichannel sales plans to secure revenue retention and forecast new business opportunities.• Identifying customer projects, and shape custom solutions based on AWS services and Independent Software Vendors (ISV) solutions. • Driving multi-year sales cycles and call for tenders in a highly regulated context (e.g., GDPR, Health Data hosting, Cloud Act, etc.). • Engaging high value customer conversations at an executive level (CEO, CFO, CTO, CDO, etc.). • Optimizing customer journey and satisfaction in collaboration with Marketing and Support. Building transparent performance tracking tools, reporting and activity dashboards.• Coordinating 3 to 10 peoples account teams to achieve sales objectives. • Driving co-selling sales motions with consulting firms at a regional/national scale.• Organizing and attend to various events (AWS/3rd party) to foster new customer acquisition initiatives (e.g., AWS Summit, Vivatech, AWS Roadshows, etc.).• Talent development efforts of teammates and support functions mentoring. Competences : Consultative Selling | Sales Negotiation between $100k and $1m | Executive Public Speaking | Leadership | Project Management | Mentoring | Reporting | Sales Planning | Lead Generation | Business Development | Event Management | Business Fairs | Marketing | Media | Salesforce | Microsoft O365 Show less Customer facing role aiming to accelerate AWS Cloud Services adoption, at any level of the sales cycle, and part of the Account Team. • Ownership of any topic related to pricing, contract, cost control and optimization on large customer deals (up to several million USD). • Delivery of best practices customer workshops to ensure a secure acceleration on the AWS cloud (various IT operational and C-level stakeholders). • Support key CAC40 customers to financially optimize their existing AWS environment.• Led change management tasks across customer teams, in coordination with partner and internal teams. Competences : Public Speaking | Exective Speaking | Finance and Operations (Finops) | Mentoring | Reporting | Sales Planning | Salesforce | Microsoft O365 Show less
Account Manager
Sept 2020 - Mar 2024Customer Enablement Specialist
Sept 2019 - Aug 2020

Pigment
Nov 2024 - nowCustomer Success Manager - Large Enterprise
Licenses & Certifications
- View certificate
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AWS Certified Solutions Architect – Associate
Amazon Web Services (AWS)Mar 2021 
Microsoft Azure Fundamentals
MicrosoftAug 2019.webp)
AWS Certified Cloud Practitioner
Amazon Web Services (AWS)Jan 2020
Languages
- anAnglais
- alAllemand
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