Raquel Smor

Experience

• 

  Melody Lighting

  May 1994 - Nov 2003

  Billing Clerk/Accounts Payable

  -AP & AR-Customer Service and work orders.-Inventory and stock

• 

  Nolte Associates

  Nov 2003 - Jun 2009

  • Offered the necessary resources and training for engineering staff to succeed in meeting quality objectives • Actively assisted directors with monitoring expenses to ensure they complied with training plans and budgets • Maintained updated and accurate system data and training records • Applied = interpersonal and negotiation skills to secure contracts with outside trainers and training facilities • Remained in constant contact with staff to communicate training calendars and plans • Coordinated and organized travel arrangements for company managers Show less • Generated thorough monthly and quarterly reports that detailed project analyses, improvements, and achievements to project manager and clients • Constantly enforced compliance regulations, budgets, and expense guidelines • Competently produced a high-volume of correspondences, presentations, reports, proposals, firm qualifications, and fee estimates using desktop publishing software and digital graphics • Supported the project manager and team members with daily administrative tasks including public relations, meeting minutes, travel coordination, site visits, and report generation • Skillfully developed and implemented an electronic document filing system that improved daily workflow • Analyzed monthly subconsultant invoices for accuracy; made recommendations or change when necessary • Proactively identified and addressed invoice discrepancies with subconsultants Show less

  • Training Coordinator/HR

    May 2007 - Jun 2009

  • Project Administrator

    Nov 2003 - May 2007
• 

  Concentra

  Mar 2011 - now

  • Provide dynamic administrative support to team members in a 2 in 1 clinic for medical and occupational health • Deliver outstanding customer service by quickly greeting patients, determining their needs, and addressing their concerns or inquiries • Utilize Occusource software to maximize the check-in and out process for patients • Verify the accuracy of company and employee authorizations prior to setting up new companies, service packages, and protocols • Work collaboratively with healthcare staff in delivering high-quality patient care • Consistently ensure companies and staff adhere to quality standards • Streamline the business license renewal process to optimize efficiency • Control ordering and inventory to maintain optimal stock levels of office supplies • Delegate daily assignments and schedules for staff and triage to meet fluctuating demands • Productively manage client and patient relations to encourage their ongoing satisfaction• Accurately prepare, process, and provide suppliers and subcontractors with invoices Show less

  • Office Manager

    Mar 2011 - now

  • Clinic Supervisor

    Mar 2011 - Jan 2024