Sarthak Srivastava

Experience

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  ITM Group of Institutions

  Jan 2016 - Feb 2017

  Assistant Lecturer

  • Employed diverse teaching techniques to enhance student comprehension and mastery of materials.• Educated students on advanced engineering concepts to prepare them for successful careers in the field.

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  RNC ENTERPRISE

  Sept 2017 - Jan 2020

  Operations Associate

  • Monitoring buying trends, market conditions, and competitor actions informed the adjustment of strategies and sales goals.• An achievement of a 20% increase in firm revenue resulted from developing and delivering customized sales and marketing training programs for employees across all organizational levels.• Creating and managing 15 delivery route-plans and orders contributed to improved returns on investment.• Skillfully managing Order to Cash business operations eliminated bottlenecks, achieving a 99.5% on-time delivery rate.• Prepared, reviewed, and finalized sales proposals and sales forecast reports for higher management.• Collaborating with the marketing design and content marketing teams generated quality advertising material for company products and services.• Analyzing market trends, sales and marketing metrics, and discounting strategies identified opportunities to enhance sales and marketing efforts. Show less

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  ARDEM Incorporated

  Oct 2020 - Jan 2024

  Project Owner

  • Managed end-to-end Agile SCRUM projects for prominent US clients, optimizing team performance, and demonstrating a positive ROI. • Effectively handled client onboarding, interactions, escalations, and streamlined operations.• Planned and coordinated end-to-end product releases, to consistently meet SLAs and ensure the smooth operation of product launches.• Prioritized projects for efficient delivery based on urgency, alignment with KRAs, and maintained a meticulously planned project timeline, ensuring the efficient operation of project schedules.• Successfully mitigated 95% of identified risks, ensuring adherence to SLAs, and minimized project disruptions through comprehensive risk management.• Conducted training needs identification, and optimize training operations for both internal teams and clients. Achieved a 15% increase in client satisfaction through tailored training and direct impact on their KPIs.• Conducted market research and competitive analysis for product enhancement and Quality Assurance.• Developed guidelines to meet UX standards, enhancing the user experience.• Advocated for an exceptional user experience and user-friendly interfaces, driving UX enhancements that streamlined operations.• Defined and tracked key performance metrics, rigorously analyzing data for continuous improvements and KRA achievement, optimizing performance operations.• Managed the end-to-end product budget, allocated resources based on data-driven decisions, and adhered to ERP guidelines to streamline budget and resource operations while considering the client's financial operations.• Provided valuable feedback to the production team for process enhancements and R&D, championed innovation, and consistently provided feedback for process and product improvements, driving operational efficiency and a tangible ROI. Show less

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  Cynoteck Technology Solutions

  Jan 2024 - now

  Project Manager