Alan Collins

Experience

• 

  Seal Services Ltd.

  Jun 2004 - Feb 2006

  Contract / Service Coordinator

  • Planning a maintenance schedule for a team of 7 engineers.• Researching prices for parts and writing purchase orders.• Maintaining an online database of all documentation.• Preparing invoices and costing projects.• Preparing and presenting weekly and monthly billing schedules for our larger customers.• Attending monthly meetings with our contract customers to discuss the progress and future development of the contract.

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  Cronos Containers Ltd.

  Feb 2006 - Jun 2008

  Technical Operations Coordinator

  • Building and maintaining relationships with customers and contractors.• Liasing with contractors to set-up and streamline procedures.• Resolving technical and cost disputes between customers and contractors.• Review and approval of repair quotes as part of an asset management process.• Travel both domestically and abroad to meet contractors and colleagues.

• 

  Kraft Heinz

  Aug 2009 - Oct 2011

  Sales Operations / Territory Sales Manager

  Sales Operations• Administration of promotional trade funds, load pricing and create accruals.• Manage spend and accruals through promotional evaluation and invoicing.• Calculate promotional investment based on margins and redemption rates. • Attend trade shows and focus events for our customer’s telesales teams.• Provide our customers with all necessary information regarding our products and NPD.• Mentor and train new members of the team, and share best practice regularly.• Innovate new ways of working and best practice as part of a project team.Territory Sales Manager• Improve product sales through in-store retail excellence by visiting stores.• Drive distribution, availability and visibility at store level.• Keep stores informed of upcoming promotional activity.• Analyse sales data and trends to prioritise workload.• Present the benefits of increased distribution/availability/visibility to store managers.• Influence key decision makers and overcome objections.• Feedback on in-store competitor activity. Show less

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  OWA (UK) Ltd.

  Oct 2011 - Sept 2015

  Technical Project Coordinator

  • Stock management for a portfolio sourced from several international and domestic suppliers.• Customer retrospective support payment calculations and accrual.• Working alongside customers and suppliers to effectively manage projects.• Issuing pricing/quotations taking into account commercial factors.• Assessing customer complaints and mitigating/negotiating any associated costs.• Customer technical support and advice including documentation.Sales Coordinator• Sales order processing and logistics planning.• Stock control measures such as audited 2-way stock taking.• Supplier management including supplier and partnership reviews, claims, and process management. Show less

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  Dell Technologies

  Sept 2015 - now

  • Senior Advisor - Services Sales Operations (EMEA)

    Feb 2022 - now

  • Sales Operations Manager

    Sept 2019 - Mar 2022

  • Lead Specialist

    Sept 2015 - Mar 2022