Dilshan Neelaka

Dilshan neelaka

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location of Dilshan NeelakaSydney, New South Wales, Australia
Followers of Dilshan Neelaka1000 followers
  • Timeline

  • About me

    Computer Network and Systems Engineer at Mosaic IT Pty Ltd | MIT Spec. in Network Security (AUS) | BSc. (Hons) SE (UK)

  • Education

    • Scottish qualifications authority (sqa)

      2018 - 2020
      Higher national diploma (hnd) computer science level 8
    • President college, maharagama

      2001 - 2002
      01 - 02
    • Cquniversity

      2022 - 2024
      Master of information technology networks and information security second class honours, division a
    • Cardiff metropolitan university

      2020 - 2022
      Bachelor of science (bsc hons) computer software engineering first class honours
    • Isipathana college - colombo 05

      2002 - 2015
      02 - 13

      Activities and Societies: • Member of school Rugby Team (2011-2012) • Member of school Carrom Team (2010-2012) • Member of school Handball Team (2012) • Member of school Commerce Society (2013-2014) • Member of school Interact club (2011-2012) • Member of school Buddhist Society (2010-2014) • Vice Secretary of school Traffic Warden Society (2013-2014)

  • Experience

    • Flemingo duty free shop pvt. ltd.

      Aug 2016 - Feb 2018

      • Elevated brand visibility and leveraged extensive network connections to foster brand development initiatives.• Conducted in-depth analyses of product and local markets, tailoring sales pitches and refining strategies to maximize sales effectiveness.• Collaborated closely with cross-functional departments to gain comprehensive insights into available offerings, delivering exceptional salesmanship to clientele.• Cultivated enduring relationships with customers and the local community, driving sustained business growth over the long term.• Demonstrated exceptional proficiency in computer skills, facilitating seamless navigation of digital platforms and tools.• Effectively conveyed information to customers, peers, and management at all organizational levels through articulate presentations.• Provided comprehensive training to new employees, covering aspects such as customer service techniques, financial transaction management, and organizational strategies. Show less

      • Junior Sales Executive

        Aug 2017 - Feb 2018
      • Trainee Sales Executive

        Aug 2016 - Aug 2017
    • Berendina micro investments company limited

      Sept 2018 - Jun 2022

      • Spearheaded daily operational oversight to optimize productivity levels within the organization.• Ensured adherence to the latest software licenses and meticulously patched applications to remain at the forefront of technological advancements.• Conducted comprehensive reviews of system and network performance, implementing proactive adjustments in alignment with established IT protocols.• Provided seamless management and troubleshooting support for all desktops and laptops across the Berendina group, minimizing downtime.• Vigilantly managed and updated antivirus software across the Berendina group, bolstering network security and mitigating potential threats.• Implemented robust network security measures and fine-tuned filtering settings to safeguard organizational data and privacy.• Diligently reviewed invoices and monitored payments, ensuring timely reconciliation and fiscal accountability.• Curated and managed a repository of technical documentation essential for IT operations.• Monitored data packages and voice connectivities across the Berendina group, optimizing resource allocation and network efficiency.• Expertly installed, configured, and maintained Windows Servers 2016/2019, ensuring seamless server functionality and performance.• Conducted on-site visits to all 30 Berendina branches, providing comprehensive IT support and gathering vital information as needed.• Surpassed objectives by adeptly prioritizing tasks and demonstrating an unwavering commitment to excellence. Show less • Conducted thorough evaluations of system and network performance, implementing preemptive adjustments in adherence to established IT policies.• Proficiently installed and configured both software and hardware components, ensuring seamless integration and functionality.• Orchestrated the management of network security measures and fine-tuned filtering settings to fortify the organization's digital infrastructure.• Scrutinized invoices and meticulously monitored payments, facilitating timely reconciliation and financial accountability. Show less • Sustained up-to-date software licenses and diligently patched applications to remain abreast of the latest advancements in features and functionalities.• Conducted thorough assessments of system and network performance, enabling proactive adjustments in alignment with established IT policies.• Expertly installed and configured both software and hardware components, ensuring optimal functionality and compatibility.• Oversaw the management of network security protocols and fine-tuned filtering settings to uphold the integrity and confidentiality of organizational data. Show less

      • Acting IT Executive

        Jul 2021 - Jun 2022
      • Junior IT Executive

        Jan 2021 - Jul 2021
      • IT Assistant

        Mar 2019 - Jan 2021
      • IT Intern

        Sept 2018 - Mar 2019
    • Mosaic it pty ltd

      Nov 2022 - now
      • Computer Network and Systems Engineer

        Jun 2024 - now
      • Computer Network and Systems Engineer

        Nov 2022 - Jun 2024
  • Licenses & Certifications

    • Et15 - sophos central endpoint and server v3.0 - engineer

      Sophos
      Mar 2023
    • Msp01 - sophos msp connect - sales consultant

      Sophos
      Mar 2023
    • Et80 - sophos firewall v19.0 - engineer

      Sophos
      Mar 2023
    • Sc01 - sales fundamentals - sales consultant

      Sophos
      Mar 2023
    • Et01 - sophos central overview - engineer

      Sophos
      Dec 2022
    • Sc02 - selling mdr and cybersecurity as a service - sales consultant

      Sophos
      Mar 2023
    • Csp01 - sophos cloud security

      Sophos
      Mar 2023
    • Cspt01 - xg firewall - cloud security provider

      Sophos
      Mar 2023
    • Eu80 - sophos firewall v19.0 to v19.5 delta - engineer

      Sophos
      Mar 2023
    • Eu15 - sophos central endpoint and server v3.0 to v4.0 delta - engineer

      Sophos
      Mar 2023