
Naomi Deckers
Allround Employee

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About me
Operations Manager at Workerz®
Education

RSG Lingecollege
2011 - 2016HAVO (Higher General Secondary Education) Economics
University of National and World Economy
2018 - 2019Bachelor's degree International EconomicsActivities and Societies: Quality Management (Grade:6/6), Social Psychology and Tourist Behaviour (Grade:6/6), Commercial Law (Grade:6/6), Economy of EU (Grade:6/6), Bank Risk Management (Grade:6/6). One semester study abroad during Bachelor's degree.
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HU University of Applied Sciences Utrecht (Hogeschool Utrecht)
2016 - 2020International Business and ManagementActivities and Societies: Organisational Behaviour and Culture, Business Administration, Economics & Law I & II, Finance and Managerial Accounting I & II, Marketing I & II, Business Process Management, Logistics and Information Management, Business Ethics & CSR, Project Management, Valuation of Businesses, Corporate Finance, Financial Planning and Budgeting, Management Information Systems, Sustainable Finance, Strategic Marketing Management, Finance for Entrepreneurs, International Finance. During my studies, I and a group of students had the chance to participate in the Indo-Dutch Collaborative Programme. From 27th of January until 2nd of February, we were in New Delhi, India to work with the Indian students on the Intensive Interactive Programme on Management and Cultural Contexts.

Rotterdam School of Management, Erasmus University
2023 - 2024Master's degree Strategic EntrepreneurshipActivities and Societies: Opportunity Creation; Validation and Pivoting; Start Up and Growth; Corporate Entrepreneurship; Strategic Leadership and Corporate Governance; New Business Development; Scaling Deep
Experience

Shetlandponystal Het Zesspan
Mar 2013 - Feb 2020Allround EmployeeDuring my job at Het Zesspan, I was a horse riding teacher for children. My responsibilities were mainly to ensure the safety and enjoyment of the children during 30 minutes classes. After the classes, I had to make sure that the horses were cared for properly. Furthermore, during the holidays, Het Zesspan organized activities and I was one of the group leaders during the events.

Het Chocoladehuis
Mar 2014 - Mar 2018Part-time EmployeeI packed chocolates for important clients during the holiday season.

Excite Holidays
Apr 2018 - Jul 2018Sales and Product InternDuring my internship in the Sales & Product department, I worked together with the Contracting department. Some of my responsibilities were:- Check hotel presentation, if necessary adjust it in the system. - Check if direct contracts were living up to their arrangements. - Contract extensions. - Contact new possible suppliers. - Price comparisons. - Maintain contact with new direct contracts

PAMONO
Feb 2020 - Oct 2020After my graduation internship was over, I continued to work at Pamono for three more months with similar responsibilities. During my graduation internship, I wrote a thesis with the following subject: How to optimize the after-sales process for our European B2B clients? After 6 months, there were successful recommendations put in place to make the process more efficient. Besides writing my thesis, I joined the B2B sales team and had the following responsibilities:- Checking payments - Making price quotation - Handling B2B clients’ questions
Sales/ Business Development Working Student
Aug 2020 - Oct 2020Sales/ Business Development Intern
Feb 2020 - Jul 2020

ABN AMRO Bank N.V.
Feb 2021 - Jun 2021Client Advisor Digital ContactsAs a Client Advisor Digital Contacts, I had daily contact with customers of ABN AMRO. My most important responsibility was ensuring that customers were helped in the most customer-friendly way through the digital chat on the ABN AMRO website.

Workerz®
Sept 2021 - Jan 2025As an Operations Manager, I focus on multiple aspects within the company. My responsibilities vary from strategic purchasing to small HR tasks. We also developed new business units within the company as a Customer Service department and a Textile Printing department. Firstly, I fulfilled the role of Logistics/ Commercial Employee at Workerz. The main responsibilities were staying in close contact with the B2B customers. Together with my colleague, we ensured that the end user was satisfied with our process from A to B. Tasks varied from order management to planning the routes for our drivers.
Operations Manager
Feb 2022 - Jan 2025Logistics/ Commercial Employee
Sept 2021 - Feb 2022
Licenses & Certifications

Intern of the Month July 2018
Excite HolidaysJul 2018
Intensive Interactive Programme on Management and Cultural Contexts, New Delhi
Utrecht University of Applied Sciences; Miranda House; and Shi Ram College of CommerceJan 2018
HAVO Diploma
RSG LingecollegeJun 2016
Propedeuse International Business and Management
Utrecht University of Applied SciencesJun 2017
Certificate for Excellent Results
University of National and World EconomyJan 2019
Honors & Awards
- Awarded to Naomi DeckersHonors Star: Professional Drive - Sep 2018 A21 Art Exposition
Languages
- duDutch
- enEnglish
- spSpanish
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