Alika Pridgeon

Experience

• 

  First Student Inc

  Sept 1999 - Sept 2002

  Driver/Trainer

  Trained employees on state and company safety guidelines for proper bus operationCreated and facilitated presentations for regular safety meetingsAnnual audits for all drivers and buses to meet state compliance

• 

  Stockton University

  Feb 2003 - Jan 2007

  Library Assistant

  Address patron needs and servicesOrganize shelves according to the Library of Congress cataloguing systemOversee, research, and recover lost mediaCreate, modify, and update records

• 

  Symmetry Direct

  Jul 2007 - Apr 2013

  Marketing Associate

  Health and Wellness

• 

  Minneapolis Suburban Bus Co

  Sept 2007 - Aug 2011

  Driver Trainer

  Lead Trainer. Taught the DOT required two day course on the rules, regulations, and differences of driving a school bus, trained new employees, evaluated current employees, assisted with yearly driver record audits, as well as other duties including driving routes.

• 

  Legal Shield

  Aug 2010 - Oct 2016

  Sr. Associate

  Specializing in personal, small business, self-employed, and home based business memberships.

• 

  University of Minnesota Medical Center

  Aug 2011 - Jul 2016

  Certified Medical Assistant

  Assist with patient care within my scope of practice, take on a Leadership Role in Health Care Projects in order to increase Corporate/Clinic ratings for Care Coordination, act as a Preceptor for Externing Students and newly hired Medical Assistants.

• 

  Health is Spiritual

  Dec 2011 - Jan 2018

  Founder

  Promote health and wellness as a foundation for wholeness. Health as incorporated body, mind, and soul.

• 

  American Red Cross

  Nov 2014 - Feb 2015

  Intern

  Disaster Preparedness, Safety Mobile, Fire Campaign, Project Planning, Project Evaluation

• 

  Life Medical P.A. & Minnesota Medical and Rehabilitative Services, LLC

  Nov 2015 - Oct 2016

  Coding/Credentialing Specialist

  Performing end of year EMR Risk and HEDIS audits per insurance requirementsReviewing and updating provider credentials, clinic credentials, declaration of ownershipReviewing recent EMR to make sure charting is done appropriate to coding and insurance requirementsOrganization management of provider files and dataUpdating clinic website to reflect current practitioners and services provided

• 

  Health Advocate Onsite Services

  Jul 2016 - Dec 2020

  Contract Health Educator

  • Administer bio-metric screening procedure to obtain manual blood pressures, body composition, body mass index, cholesterol and glucose levels• Provide post-screening consultation and health education• Assist with event setup and tear down• Adhere to Health Advocacy performance and professionalism standards, including data privacy and confidentiality (HIPAA)

• 

  Optum (formerly Alere Wellbeing)

  Oct 2016 - Jun 2018

  Credentialing Specialist
• 

  Prime Therapeutics

  Jun 2018 - Jan 2019

  Account Install Analyst, Contractor

  • Provided research support and interpretation of benefit requirements necessary to support new and existing benefits and product development.• Performed analytical tasks related to benefit design enhancements.• Partnered with Clinical Pharmacists to provide analysis and support for benefit design components and updates in Benefit Edit Tool and RxClaims systems.• Assisted areas of specialized support, Utilization Management, new product development, and specialty drug programs.• Coordinated on projects.• Verified data integrity and accuracy. Show less

• 

  Blue Cross Blue Shield

  Feb 2019 - Dec 2019

  Medical Records Coordinator, Contractor

  Manage and maintain Medical records repository. Ensure accuracy, timeliness of record uploads, compliance with processes to protect PHI, and effective tracking of records and record requests. Assume a key role in the development of new processes and tracking systems to support best practice record keeping and document management procedures. Effectively communicate with team members and external providers to ensure adherence with challenging project timelines. Identify process issues and contribute to the design of solutions. Proactively implement process improvements. Complete additional tasks as required to support the HEDIS project. Show less

• 

  American Income Life Insurance Company

  Dec 2019 - Feb 2020

  Sales Representative
• 

  United States Postal Service

  Feb 2020 - now

  City Carrier
• 

  Keller Williams Realty, Inc.

  Aug 2022 - Jan 2024

  Real Estate Agent
• 

  TheMLSonline

  Jan 2024 - now

  Real Estate Agent