Jiraud Kelly

Experience

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  Propak Logistics

  May 2005 - Oct 2007

  Sorter- Lift Operator- Shift Supervisor

   Delivered exceptional leadership skills, effectively managing team dynamics and ensuring a smooth workflow throughout the entire shift. Checked the condition of the workspace and examined tools and equipment to ensure reliability and safety, promptly addressing any issue. Maintained compliance with regulations, accurately documenting all equipment information needed in every change in shift.

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  AT&T

  Nov 2007 - Dec 2008

  Customer Care Representative

  • Maintained a 95 % one-call resolution rate, as well as a high-quality control evaluation throughout my tenure.• Provided superior customer service to consumers by answering inquiries regarding their wireless mobile accounts.• Gave systematic troubleshooting of issues, set up and activation of new customer accounts, promotions, and the likes.

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  Cheddar's Scratch Kitchen

  Jan 2009 - Sept 2011

  Bartender
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  Watthour Engineering Co., Inc.

  Sept 2011 - Feb 2017

  Shipping Coordinator

   Organized and systemized an accurate log sheet of regular shipments, daily moves, inventory scanning, and data entry into company system. Performed numerous assemblies of company specified shipping containers used to protect high-value testing equipment during shipment using various hand tools including, but not limited to table saws, electric drills, nail guns, and staple guns, while adhering to all safety practices and procedures. Organized and conducted Quality assurance test on transformers and various other electrical components to ensure all parts met company-specified requirements. Show less

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  Express Personel Services

  Feb 2017 - Nov 2017

  Forklift Operator

  • Accountable in the loading and unloading of products from freight trailers using a lift truck (standing or sit down).• Used other machinery including electric jacks, ladders, scans guns etc., and took responsibility of its maintenance.• Selected products to be distributed to various merchants, with tasks including sorting, counting inventory among others.

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  Kochs Foods Inc

  Nov 2017 - Jul 2019

  Loader

  • Responsible for filling sales orders by operating a lift truck to load freight accurately, timely, and in an efficient manner.• Demonstrated precise attention to detail to ensure all load details were being followed in order to increase productivity.• Documented production, completed all needed paperwork for each load, and finalize assignments with authorized approval.• Collaboratively functioned within a team to ensure that all processes were smooth and efficient, leading to efficient proliferation. Show less

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  KLLM Transport Services

  Aug 2019 - now

  In Route Repair Specialist- Lead In Route Repair Specialist

   Diagnose mechanical failures with heavy-duty freightliners, tractor trailers and refrigerated units as well as generate the most efficient and timely repair solutions. Lead the company’s computer system training for new employees which entails teaching the standard policies and procedures relating to maintenance, diagnostics, and repairs, ensuring they acquire the necessary skills and knowledge. Evaluate repair estimates for accuracy, moreover, responsible for approvals or denials based on varying factors. Provide efficient and effective route solutions to minimize downtime and ensure timely deliveries. Show less