
Melissa D. Dunston, MBA

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About me
Proven Leader and Professional
Education

East Carolina University
2012 - 2014Bachelors Communications
Wayne Community College
2009 - 2011Associate’s Degree Liberal Arts and Sciences/Liberal StudiesActivities and Societies: PHI THETA KAPPA HONORS SOCIETY

University of the Southwest
2014 - 2016Master of Business Administration - MBA Strategic ManagmentStrategic management involves the formulation and implementation of the major goals and initiatives taken by a company's top management on behalf of owners, based on consideration of resources and an assessment of the internal and external environments in which the organization competes.

East Carolina University
2022 - 2024Master of Public Administration - MPA
Experience

Johnston County Schools
Oct 2006 - Dec 2013Streamlined the assigned regional operations in transportation for Johnston County Schools, resulting in a reduction in the operating budget. Spearheaded an employee engagement plan of action, resulting in a decrease in annual employee turnover and complaints. Conducted training seminars with self-developed training manuals, visual presentations, and documentation for the entire classified staff of Johnston County Schools.• Successfully supervised and scheduled a diverse, multicultural and cross-functional team of 210 transportation support staff; attended to all employee payroll and annual work performance evaluations.• Reviewed operational records, adjusted schedules to maximize efficiency by conducting research on logistics operations, including literature reviews, interviews, and site visits.• Assisted Directors and Senior Management with creating presentations relating to policy reviews and team communications.• Analyzed, designed, and developed content, and curriculum products by creating and supplying educational resources and tools to the county employees for the enhancement of their skill sets. Show less • Maintained detailed administrative and procedural processes to improve accuracy and efficiency.• Improved communication efficiency as primary liaison between school, parents and community.• Designed electronic file systems, developed spreadsheets, maintained electronic and paper files.• Handled cash and deposits using the proper accounting procedures and documentation in the absence of superior.• Planned and executed special events that assisted school in establishing community involvement.• Managed employee communications system to distribute company news and critical information. Show less • Organized activities that developed children's physical, emotional and social growth. • Redirected "special needs" children to encourage safe, positive behaviors.• Collaborated daily with classroom teachers to keep activities running smoothly.• Took on added responsibility of Lead Teacher during an extended absence. • Monitored educational progress by keeping detailed individual charts and files.• Developed and implemented interesting and interactive learning mediums to increase student understanding of course materials.• Performed student background reviews to develop tailored lessons based on student needs.• Received high remarks for the creativity of classroom instructional techniques from students, parents and faculty. Show less
Area Coordinator of Transportation
Jul 2011 - Dec 2013Receptionist and Information Liaison
Aug 2009 - Jul 2011Teacher Assistant
Oct 2006 - Aug 2009

Neuse Charter School
Jan 2013 - Aug 2016Chief Operating OfficerOversaw the growth plan of Johnston County’s first charter school located on a 26-acre campus, by creating and recommending a plan of action for facility use, student growth, and staffing needs. Assisted in the completion of a new 7.5 million dollar, three-story, 33,000 square foot state of the art facility by managing the budget in support of existing and future requirements. • Executed all financial processes/procedures and grant allocation/reporting as it relates to State, Federal and Local funds by updating and monitoring accounting and business strategy plan; developing, formulating, and revising documentation in reference to finance and systematic processes necessary for the effective and efficient operation of the organization.• Directed life-cycle recruitment and selection process of employees (background checks, verifying references, and documentation presented/Employment Eligibility Verification) by determining classification and compensation for new hire prospects (pay grade and title/scope of work, employee benefits). Forecasted expected personnel demands and developed forward-thinking approaches to achieve objectives.• Created and maintained systematic processes for Facilities Management, while ensuring compliance with OSHA and all other governing entities. Show less

N.C. Department of Administration
Aug 2016 - Nov 2017Business OfficerAssisted Director with managing a large professional staff of Engineers and Architects. Reviewed and made changes in work methods and procedures to meet Division, as well as Department, goals, and program deadlines. Initiated written standards of performance and work priorities to assure achievement of program objectives. • Assisted Director in developing reports and writing presentations for Legislative Committees, Council of State, Capital Planning Commission, Advisory Budget Commission and the Governor.• Developed/monitored continuous control over budget and planned use of fiscal resources, space utilization for operation of on-going programs to meet goals and objectives.• HR point of contact for the department and initiated action with the use of PeopleAdmin (HRIS) Oversaw the life cycle of employee recruitment process; Ensure resource availability and allocation.• Utilized Integrated ERP Systems- Ariba, E-Procurement for department purchases and needs.• Planned, coordinated and attended to all details, including writing speeches, involved with the Annual State Construction Conference at NCSU- McKimmon's Center, which is attended by over 1000 construction-industry professionals. Show less

Department of Administration, Secretary’s Office
Nov 2017 - Jan 2020Business Development and Grant WriterRepresented the State of North Carolina Advocacy Department in establishing and developing funder relationships to secure funding for services provided to the citizens of North Carolina. Ensured grant funding was allocated for the continuation of the following services: Domestic Violence victims and their families, Human Trafficking, Sexual Assault, Commission of Indian Affairs, Workforce Development, and Substance Abuse. • Developed impactful grant applications to enhance the organization's potential for funding awards.• Oversaw coordination of partners and working groups engaged in project work.• Facilitated weekly conference calls with stakeholders to review goals and project progress.• Tracked project performance, specifically to analyze the successful completion of short and long-term goals.• Generated monthly grant writing activities reports and submit documentation to Executive staff to promote funding program transparency.• Content Manager for SharePoint and Drupal for the 2020 Census initiative. Show less

NC Department of Health and Human Services
Sept 2020 - nowOffice of Procurement, Contracts and Grants, Contract Specialist
Licenses & Certifications

Project Management Professional (PMP)
East Carolina University - College of BusinessNov 2019
Technical Professional Communication- Post Grad Certification
East Carolina UniversityMay 2019
Honors & Awards
- Awarded to Melissa D. Dunston, MBALeadership Johnston Johnston County Association of Chambers Of Commerce Jun 2016 Leadership Johnston is a leadership development program sponsored by the Johnston County Association of Chambers of Commerce and Johnston Community College. The mission of the program is to enhance the leadership skills of people throughout Johnston County through a focused capacity building effort. The skills learned through the program are designed to help participants be more productive leaders in the workplace and to encourage active civic leadership as volunteers, volunteer leaders and… Show more Leadership Johnston is a leadership development program sponsored by the Johnston County Association of Chambers of Commerce and Johnston Community College. The mission of the program is to enhance the leadership skills of people throughout Johnston County through a focused capacity building effort. The skills learned through the program are designed to help participants be more productive leaders in the workplace and to encourage active civic leadership as volunteers, volunteer leaders and holders of public office. Show less
- Awarded to Melissa D. Dunston, MBAPhi Theta Kappa International Honor Society Upsilon Chi chapter of Phi Theta Kappa Oct 2009 Phi Theta Kappa recognizes and encourages scholarship among two-year college students. To achieve this, Phi Theta Kappa provides opportunity for the development of leadership and service, for an intellectual climate for exchange of ideas and ideals, for lively fellowship for scholars, and for stimulation of interest in continuing academic excellence.
Volunteer Experience
Volunteer
Issued by C3 Church, Clayton, NC
Associated with Melissa D. Dunston, MBACake Fest Volunteer to benefit the American Cancer Society & Relay for Life ®
Issued by Neuse Charter School PTO on Jan 2014
Associated with Melissa D. Dunston, MBAEvent Coordinator & Communications
Issued by MAMAWAMALOVE INC on Jan 2014
Associated with Melissa D. Dunston, MBA
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