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Xinhui Chen

Xinhui Chen

Internship

Followers of Xinhui Chen639 followers
location of Xinhui ChenMilan, Lombardy, Italy

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  • Timeline

  • About me

    Customer Success Manager at Hudl

  • Education

    • Liceo Linguistico Ist. Mag. Agnesi

      2006 - 2011
      Diploma Liceo Linguistico Lingue: Inglese, Tedesco, Francese

    • Alma Mater Studiorum - Università di Bologna

      2011 - 2014
      Foreign Languages and Literatures, General

      Bachelor in Foreign Language and Literature.Literature, artistic and cultural history of foreign linguistic and geographical areas both in and beyond Europe. Languages studied: Chinese, German and English.Degree thesis in geopolitics: “China in Africa: analysis of a power in search of energy resources.”

    • Universität Hildesheim (Germany)

      2013 - 2014
      Sprach- und Informationswissenschaften

      Erasmus

  • Experience

    • CTI - COMMUNICATION TREND ITALIA S.R.L.

      Sept 2014 - Nov 2014
      Internship

      - Translation, editing and proofreading of texts using CAT Tools such as SDL Trados and SDL Multiterm- Chinese market research and analysis- Chinese market contacts development- Assisting Project Managers

    • Messe Frankfurt GmbH

      Apr 2015 - Oct 2015
      Guest Relations

      Responsible for:- Visitor management- International delegations (economics and politics)- Explanation of different projects in foreign languages (Chinese, German, English, Italian, French)- Coordinating of easy access- Reference person for visitors, press and VIPs

    • HLB ITALY

      Nov 2015 - Dec 2016
      Foreign Client Relations

      Responsible for:- First contact with international clients- CRM Management- Daily correspondence by mail and phone - China Desk Representative- Translation of documents and interpreting activities mainly with the following languages: Chinese, German and English

    • Freelance

      Jan 2016 - May 2022
      Business Interpreting IT-EN-ZH

      I provide linguistic and business support to companies aimed to expand their global partnerships. I support them from the negotiation process to the final deal.Language combinations: Italian, Chinese, English. Professional fields:- Tourism- Ho.Re.Ca- Food & Beverage- IT Technologies- Industry and Automation- Design and Architecture- Medical field

    • Olyde-Mart Imported Goods Ltd

      Jan 2017 - Dec 2020
      Corporate Buying and Back Office

      As corporate buyer, I was in charge of controlling and coordinating the purchasing activities and in particular:- Commodities management and selection- Monitor inventory- Market research- Competitor analysis - Global supplier management- Price negotiation- Orders management: verification, follow-up- Translation of product labels from English, Italian, German, French to Chinese

    • Istituto Scientifico Euromedica S.R.L.

      Jan 2021 - Jun 2022
      Client Relationship Specialist

      - CRM activities and development of marketing strategies to increase customer base, loyalty and retention, e.g. for Chinese clients by focusing on cultural differences (cross-cultural marketing)- Participating in the sales team’s ongoing efforts to ensure new work is aligned with our mission and strategy- Being the primary liaison with international clients to ensure their needs are met and exceeded- Interpreting and cultural mediation between patients and doctors

    • Hudl

      Jun 2022 - now

      • Customer Success Manager

        Jun 2024 - now

      • Sales Development Representative

        Jun 2022 - May 2024

  • Licenses & Certifications