Dr. Sattam Al Raqqad

Dr. Sattam Al Raqqad

HR Officer

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location of Dr. Sattam Al RaqqadAmman, Jordan

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  • Timeline

  • About me

    MHRM | CHRM | HR Strategist | HR Consultant | OD Expert | Leadership Coach | Expert Trainer (Soft Skills & Core HR) | Career Advisor

  • Education

    • Al Balqa'a Applied University

      2000 - 2005
      B.sc Management / Regional Planning
    • AL Jama'a Secondary School

      1997 - 2000
      High School / Tawjihi Literature stream
    • University of Newcastle

      2006 - 2007
      Master's Human Resources Management

      Main Subjects Studied:Management & Organizational Behavior, Managing Human Resources and Employment Relations, Managing Organizational Change, Strategic Human Resource Management, Principles of Leadership, Human Resource Development, and Organizational Effectiveness.

  • Experience

    • Al Halawani industries

      Mar 2005 - Mar 2006
      HR Officer
    • Munir Sukhtian Group

      Oct 2007 - Aug 2008
      HR Development Supervisor / Head of HR

      Initiated full functioning HR department by restructuring the current personnel division and applied modern concepts of the Human Resources Management in order to enhance the employees’ performance in an efficient and effective environment, reflecting on the overall productivity of the staff. Also provided guidance and assistance to all departments within the company in regards to HR policies and procedures.

    • Greater Amman Municipality

      Aug 2008 - Jul 2011
      HR Development Project Manager

      Project manager for HR Development systems as one part of the Organizational Performance Improvement projects (OPI) such as managing the restructuring of the high-level and detailed design of the organizational structures for various sectors and departments, in charge of the five major Sectors (Public Services, Planning & Economic, Financial & Administration affairs, Cultural, Sports and Social Sector and Public Works). Also, Responsible for designing new HR systems such as compensation & Benefits system, Grading System, Salary Structure, Allowances System, Policies & Procedures, HR Manual...etc. Show less

    • Electronic Health Solutions

      Jul 2011 - Mar 2014
      HR Manager

      My main objective here at EHS is to develop HR functions that can meet the company’s direction. Also, the task is to develop a set of HR related systems and schemes in order to establish a comprehensive HR department that serves almost 200 employees all over Jordan.Main duties & responsibilities:- Organizational design (Structures) transition planning, functional responsibility, and process mapping.- Job analysis (Interviews, questionnaires... job titles).- Job evaluation (Ranking Method & Point Factor).- Building up Grading System (Dual Path) or (Y Path).- Develop pay structure (salary scale).- Building up job description manual to generate job description cards.- Setting up HR policies & procedures manual.- Building up career development system (including career path).- Building up allowances scheme.- Building up benefits scheme.- Building up an employees’ manual (Handbook) and an orientation program.- Develop Recruitment and Selection Cycle.- Follow up on HR operations (personnel); attendance, medical insurance…etc. Show less

    • CTA Toyota

      Mar 2014 - Feb 2016
      HR & Admin Director
    • Loyalty support services - LSS

      Feb 2016 - Nov 2018
      HR & Admin Director

      HR Director for LSS which serves more than 100 thousands customers in both puplic and private sectors. LSS deploys more than 6500 employees across Jordan in more than 285 locations. The HR directorate consist of 5 main departments with more than 70 HR professionals.The primary aim of my role is to set the HR strategy, oversee the HR development efforts, direct the all HR functions and to keep a close eye on the major HR objevtives and KPIs in order to promote excellence through out all HR related work as well as monitoring effeciancy and effectiveness through out the entire LSS organizational level processes Show less

    • LEORON Institute

      Nov 2018 - now
      Senior HR Consultant & Expert Trainer
    • Qatrana Cement Company

      Jun 2020 - now
      Human Resources Director
  • Licenses & Certifications

    • Certified Human Resources Manager - CHRM

      LERON BUSINESS CONSULTANTS