Anthony Clyde Lim

Anthony Clyde Lim

Senior Account Representative

Followers of Anthony Clyde Lim616 followers
location of Anthony Clyde LimDavao Region, Philippines

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  • Timeline

  • About me

    FrontEnd Developer [html | css | javascript]

  • Education

    • University of Mindanao

      2012 - 2015
      Bachelor of Science - BS Architecture
  • Experience

    • VXI Global Solutions, LLC

      Oct 2015 - Mar 2017
      Senior Account Representative

      - Provides knowledge, resources and information to support agents.- Addresses customers concerns accurately and timely.- Assists advisors with material request and account updates.- Ensuring accuracy of the content.- Coaching and training agents on improving Customer Interaction and offering advisors guidance.- Shows a comprehensive knowledge of products and services and their competitive advantages through continues self-improvement and following quality standards

    • Alorica Philippines, Inc.

      Mar 2017 - Mar 2018
      Subject Matter Expert

      - Provides knowledge, resources and information to support agents.- Addresses customers concerns accurately and timely.- Assists advisors with material request and account updates.- Ensuring accuracy of the content.- Coaching and training agents on improving Customer Interaction and offering advisors guidance.- Shows a comprehensive knowledge of products and services and their competitive advantages through continues self-improvement and following quality standards

    • Demand Science Team Philippines, Inc. - A Pure Incubation Company

      Mar 2018 - Mar 2020
      Lead Quality Assurance Analyst

      - Keeping the records up to date- Establishes and evolves formal QA processes, ensuring that the team is using industry-accepted best practices.- Oversees all aspects of quality assurance including establishing metrics, applying industry best practices, and developing new tools and processes to ensure quality goals are met.- Acts as key point of contact for all QA aspects of releases, providing QA services and coordinating QA resources internally and externally.

    • Linked VA

      Mar 2020 - Feb 2021
      Social Media Campaign Manager

      - Manages all social media accounts of some known businessmen in Australia- Provides day to day report on a quick and timely manner- In charge of setting up meetings, answering messages, comments, etc.

    • HOPLA.online

      Oct 2020 - Jul 2021
      E-mail Support Specialist

      - Responds to all queries via e-mail or any social media platform on a timely manner

    • Freelance

      Jan 2021 - now
      • Frontend Developer

        May 2022 - now
      • Virtual Assistant

        Jan 2021 - May 2023
    • Hubble Contacts

      Jul 2021 - Jun 2022
      E-mail Support Specialist
  • Licenses & Certifications

    • Certificate of Completion

      AmazoNationPH
      Oct 2020
    • Freedom Ticket Certification Test

      Helium 10
      Oct 2020