Aamir Beg

Experience

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  Four Seasons Hotels and Resorts

  Jun 2012 - Sept 2012

  Front Office Associate
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  Trident Bandra Kurla Mumbai

  Sept 2012 - Feb 2013

  Front Desk Officer
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  The Oberoi, Dubai (Now - Anantara Downtown Dubai Hotel)

  Feb 2013 - Oct 2015

  Front Office Assistant (Cashier)

  • Managed Check-ins and Check-outs, prioritizing exceptional guest service.• Addressed and resolved guest complaints promptly and professionally.• Conducted thorough night audits for financial accuracy and oversaw Concierge services for personalized guest assistance.

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  The H Dubai

  Oct 2015 - Jan 2017

  Club Lounge Guest Service Executive

  • Oversee full shift operations, ensuring staff adherence to attendance and grooming standards.• Manage precise shift and cash handovers, promoting accountability.• Handle guest check-ins and check-outs efficiently, ensuring a smooth front desk workflow.

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  Damac Maison Mall Street Hotel/ Apartments

  Jan 2017 - Jul 2018

  Front Office Duty Manager - Property Incharge - Damac Canal Views

  Damac Maison Canal Views Hotel/ Hotel Apartments -Dubai (2017)- Duty manager/ Incharge / Customer serviceDamac Maison Dubai Mall Street Hotel/ Hotel Apartments -Dubai (2017-2018) • Managed front office operations, ensuring top-tier guest experiences and sales excellence.• Mentored staff for service standards and operational efficiency, while monitoring high-balance payments.• Implemented policies for streamlined operations and adeptly resolved guest complaints.

• 

  Ontronics

  Jul 2018 - now

  General Manager (Office Manager)

  As General Manager, I oversee daily operations in our Dubai office (American firm) while fostering collaboration with our USA headquarters. My responsibilities encompass Human Resources and Accounting functions such as Financial Reporting, Budgeting, Compliance, Internal Controls, Financial Analysis, Audit and Treasury Management, Accounting Systems, and Risk Management.With meticulous attention, I manage banking transactions, ensuring smooth financial operations. Additionally, I oversee sales, marketing, and PR to boost brand visibility. I streamline visa procedures and maintain transparent financial records.My duties extend to managing audits, bookkeeping, and cost control, aiming for operational efficiency and profitability. Administrative tasks are also part of my role, facilitating cooperation with our USA headquarters. In Human Resources, I handle insurances, payroll, visas, legal affairs, and recruitment processes.Finance administration includes processing invoices, managing cash flow, and procurement. Team management and development are priorities, involving coaching, training, and overseeing reviews and leave requests.I oversee supply chain operations for shipments from US office, ensuring timely deliveries. Maintaining relationships with external partners like Dubai Airport Free Zone and Logistics.Managing compliance and regulatory requirements is paramount, aligning with global standards through collaboration with the US headquarters. Additionally, I foster a positive work culture by organizing social events and meetings.My dedication to excellence n growth, coupled with my skills and approach, positions me as a key contributor to our organization's ongoing success.Achievements & Results : Over the past 5 years, significantly contributed to Ontronics's financial growth. Despite loss in 2020 (covid), we rebounded strongly in 2021 with profit increase over 150%. This trend continued in 2022 with 8% rise and 2023 with a 12% increase. Show less