Pulkit Grover

Experience

• 

  HCL Technologies

  Nov 2013 - Apr 2016

  Senior Analyst

  Active Directory Analyst to a Global Pharmaceutical Client, planning and performing Value Chain Analysis to help pre-sales team sell solutions to marquee clientsWorked closely with clients to analyze their requirements, technology needs and challenges; prepared business case in order to plan IT projects based on best business practicesDeveloped IT system specifications after evaluating customer’s nature of work and business volumeForged strong relationships across the hierarchy of clients with effective stakeholder management & built a sense of mutual trust between HCL Technologies & its clienteleLed platform upgrades from pilot environments to live production environmentsWorked on Incident & Change Management like Change creation, planning, implementation etc.Responsible to make sure that IT Infrastructure/AD Domain environment is compliant to the Audit and Security policiesTroubleshooting issues like Replication, Account Lockout. Group policy, Slow Logon, DFS etc.Configuration & troubleshooting of DFS (DFS Root, Targets, Links) Show less

• 

  Dvivert Solutions

  Apr 2018 - Jan 2019

  Business Analyst

  Worked in the Product Management practice for a startup, Dvivert Solutions Pvt Ltd- Part of Project Verte, Atlanta, USA.• Performes Elicitation, Requirements Analysis and Documentation, Gap Analysis & Functional Specification Document• Worked closely with multi-site virtual teams (Business users, Vendors, Development, QA and Project Managers) to ensure timely delivery of tasks /projects• Managed and prioritized Product backlog as Product Owner

• 

  Infosys

  Feb 2019 - now

  Retail, Consumer Products and Logistics Domain.

  • Senior Consultant

    Jul 2023 - now

  • Consultant

    Jul 2021 - Jun 2023

  • Senior Associate Consultant

    Feb 2019 - Jun 2021