Kelly Bartlett

Experience

• 

  Supreme O Glaze home products ltd

  Jan 1999 - Jan 2006

  Marketing manager

  Marketing manager - Promoted from previous role• Recruitment of staff and responsible for training.• Supervision of 30 members of staff.• Ensuring daily and weekly targets were met.• Liaison with sales and management team.• Ensuring cost effective running of the team.• Production of weekly sales figures.• Creation of action plans.PA to the Marketing Director – Promoted from previous role and including previous duties• Diary management and organizing meetings for managers and directors from all departments.• All related meeting minutes, memos, reports etc.• Organization of yearly employee conferences.• Creation of plans of action for the weekly meetings.• Liaison with local newspapers to place advertising.• Preparing daily, weekly, monthly and annual sales reportsAdministrator• Responsibility for all wages and paperwork relating to the 280 call center staff.• Reporting of appointments and contacts as well as general office tasks. Show less

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  British Seals and Rubber Mouldings LTD

  May 2006 - May 2008

  Sales Administrator

  • Duties included ensuring the timely delivery of orders to the client’s deadline, processing sales orders, accessing customer’s web based programs to update and process new orders and general office and admin duties.

• 

  British Gaskets Group

  May 2008 - May 2010

  Sales Supervisor

  Promoted from previous role• supervising a team of 4• Develop the operation and organization of the sales and business support department, covering all aspects of the route to market functions.• Determine, formulate, implement and maintain route to market policies, systems and procedures for the procurement and sale of goods and services.• Manage the supplier and customer relationship, supplier selection process and customer requirement process.• Determine and implement best practice policies that maintain and improve the GP revenues on all sales orders.• Implement and maintain processes that continuously review sales GP at account levels.• Implement and maintain processes that collect and review customer information for market projects, develop and manage all required reporting for the warehouse team to support and achieve the customer delivery targets.• Assist in the organization of stock by providing measurement and control of stock.• Maintain a technical library of catalogues, brochures, price lists, etc.• Monitor and control expenditure against budget.• Assist in the development of and vigorously pursue the objectives directed by the group sales meetings.• Participate in the supply chain activities to result in cost reductions and improved performances of suppliers.• Liaise with customers and suppliers on a daily basis.• Supervise and control all required elements of the updating and maintenance of the company’s databases.• Provide supplier performance feedback against targets as set out by the senior management team & assist in targeted improvements utilizing the supplier delivery programme.• Process purchase order reports.• Complete and manage all export documentation. Show less

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  Interoute

  Jun 2010 - Jan 2013

  Global Sales Administrator

  • Supporting a team of 10 sales representatives based in the UK, USA, Asia and France.• First point of contact for sales, clients and other departments at all times.• Day to day management of customer queries• Provide order entry and order form generation support in Seibel• Generate pricing requests and collate quote data to forward directly onto clients and sales.• Maintain records of wins, losses and forecasts, producing weekly and monthly reports.• Daily progression of orders in the system, chasing any falling behind deadlines, engaging withother business areas where necessary and keeping customer updated at all times. Show less

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  Truphone

  Jan 2013 - Nov 2013

  UK Sales coordinator

  • Supporting a team of 12 sales representatives, 2 sales managers and 1 sales director based in the UK only• First point of contact for sales, clients and other departments at all times.• Provide lead generation, opportunity, order entry and order form generation support in SalesForce.com as well as weekly and monthly reporting• Maintain records of wins, losses and forecasts, producing weekly and monthly reports.• Daily progression of orders in the system, chasing any falling behind deadlines, engaging withother business areas where necessary and keeping customer updated at all times.• Documenting and authorizing monthly sales commissions Show less

• 

  Six Degrees Group

  Nov 2013 - Aug 2019

  • Managing a team of 6 Service Implementation Managers within the connectivity and Co-Lo team to effectively deliver LAN & WAN connectivity services• Obtain appropriate resource to conduct the tasks• Responsible for reporting on gross and net installs & churn across the connectivity and Co-Lo product groups• Escalation point to all customers within the connectivity product group• Delivering solutions to demanding clients, in a fast-paced environment• Main lead on high value, multi product and complex projects within the connectivity team; Plan & coordinate all tasks to achieve the clients end goal/objective (to time, budget & quality)• Responsible for process documentation • Ensure all members of the team deliver projects within SLA, manage client expectations and forecast accurately• Procuring & implementing new hardware in both 6DG & client data center racks or on site comms room• Managing deliveries from third-party suppliers to planned timetable and escalate where required• Manage third-party relationships• Track & report project progress, internally and externally to the client• Manage risks and issues and change management throughout the project life-cycle• Manage stock levels held with 3rd party suppliers Show less • Managing a team of 3 pre-sales specialists within the Network Services team• Collectively supporting 20 sales representatives across 3 UK based sites in architecting technical and complex data solutions.• Responsible for commercial support on all large data bids• Responsible for forecast of sales and renewals within the data line of business and reporting to the senior management team• Responsible for producing statements of works, RFP’s and technical diagrams• Supplier management to ensure best commercial and technical outcomes for the business and customers• Utilize internal and external relationships across all departments to maximize revenue growth• Technical and commercial lead on bid and design of our largest customer within the company as well as project managing the roll out.• Manage/oversee legacy network migration projects• Managing suppliers and service providers within all phases of a project; from initial engagement of design through to delivery stage• Organizing relevant project documentation to be completed.• Managing customer expectations.• Always staying one step ahead with the calendar and organizing important meetings/updates.• Completing all administrative tasks for the project.• Provide costs/revenue analysis reports for projects.• Budget assessment & procurement of connectivity, hardware and professional services• Monitor data orders/projects to their SLA's. Show less

  • Connectivity Implementation Team Lead

    Sept 2018 - Aug 2019

  • Pre Sales Team Leader

    Nov 2013 - Sept 2018
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  Colt Technology Services

  Sept 2019 - now

  • Service Delivery Manager

    May 2022 - now

  • Service Delivery Team Leader

    Sept 2019 - May 2022