Everett Fong

Experience

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  City of Markham

  Nov 2017 - Mar 2018

  OMHA Hockey Referee

  - Officiated with integrity to ensure parents, kids and coaches enjoyed their time playing Canada’s game- Corresponded with coaches concerning important game calls (i.e. penalties)- Explained the rules and format of the game- Responsible for Novice/Tyke/Atom age group (5-10)- Officiated 3 games per shift (7 am -10 am)

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  City of Markham

  Jul 2019 - Aug 2019

  Camp Counsellor - City of Markham

  - Involved in 6 different weekly camps, working with varying groups (sports, drama, leadership)- Ensured safety was the number one priority- Made impactful connections with campers through active listening and time investments (i.e. no child sits/feels)- Always arrived early/stayed late to ensure safe before & and aftercare- Managed incident reports- Utilized music and led games to help campers bond

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  Connect City

  Feb 2023 - Apr 2023

  Advisor

  - Worked closely with the executive director on a weekly basis- Planned weekly programs targeted at youth- Created educational lessons based on a weekly theme- Facilitated both learning and leisure programs- Attended board meeting to create, improve, and implement overalldelivery strategy

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  RBC Wealth Management

  May 2023 - Aug 2023

  RBC, Business Analyst

  - Coordinated translation activities to support consumer investmentsystems to ensure bilingual support as per government standards- Worked closely with the Intranet team to address gaps by providingdetailed deficiency reports, and by working within their service levelagreements- Utilized drawing software to create detailed visual reports to definegaps to ensure efficient remediation- Inventoried systems to ensure fulsome compliance with all onlinepages- Provided quality assurance to inspect screens for content andlanguage alignment manually- Worked within strict schedules and timelines- Planned work schedule to ensure deadlines are met, ensuring timecontingencies for unexpected work or roadblocks- Worked within RBC’s internal CRM system by creating/updatingcustomer profiles and associating them with investment managers Show less