
Bao Yi Ng
Front Office Intern

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About me
Human Resources Generalist at Marriott Vacations Worldwide l IHRP-CP
Education

Nanyang Polytechnic
2013 - 2016Diploma with merit in Hospitality and Tourism Management Hospitality Administration/Management5 consecutive semesters' admittance to the Director's List.6 Months Internship Placement - Graded A (2016)

Singapore University of Social Sciences
2016 - 2020Bachelor's degree in Human Resource Management with Minor in Psychology Human Resources Management and Services
Experience

Hotel Jen
Aug 2015 - Feb 2016Front Office Intern• Managed complaints from guests and converted it into a positive experience which maintained the hotel reputation.• Achieved sales target of approximately $5000 room revenue within two months.• Exceeded the hotel membership enrolment programme target and achieved Top Hotel Membership Enrolment Track Record of the month in December 2015.

Lorna Whiston Schools
Mar 2016 - Jun 2021Part-time Administrative Assistant• Successfully implemented systems which streamlined office procedures to maximise administrative productivity and enhance the efficiency of the teaching staff.• Built and maintained positive relationships with parents through the provision of efficient services. • Assisted in training of a newly joined full-time employee to familiarise with the operating system and procedures.

Aaxonn Pte Ltd
Mar 2016 - Jul 2017Part-time Administrative Assistant• Managed administrative and provided customer support for approximately eight training workshops.• Administered preliminary screening and interview arrangement with shortlisted candidates at e2i healthcare career fair for subsequent interviews with hiring manager.• Promoted company's caregiving workshops in a healthcare event conducted at Suntec Convention Centre.

CapitaLand
Dec 2018 - Jun 2019HR Intern• Managed the internship programme for CapitaLand Limited HRBP team.• Successfully partnered with Universities/Polytechnics to recruit suitable candidates for 14 internship openings.• Worked closely with hiring managers and the HR Shared Services team to ensure a smooth onboarding and offboarding processes.

Mazars in Singapore
Aug 2020 - Nov 2020HR Trainee Associate
Tower Transit Group
Dec 2020 - Feb 2023Human Resources Executive
Marriott Vacations Worldwide
Mar 2023 - nowHuman Resources Generalist
Licenses & Certifications

Interact with Guests at Resorts World Sentosa
Workforce SingaporeMar 2015.webp)
IHRP-CP
Institute for Human Resource Professionals (IHRP)Jun 2024
Honors & Awards
- Awarded to Bao Yi NgDirector's List for Outstanding Academic Performance Nanyang Polytechnic March 1, 2016 Semester 1 & 2 (2013/2014)Semester 1 & 2 (2014/2015)Semester 1 (2015/2016)
- Awarded to Bao Yi NgMOE Edusave Award for Achievement, Good Leadership and Service MOE December 1, 2012
- Awarded to Bao Yi NgNYAA Bronze NYAA August 1, 2012
Volunteer Experience
Mentor
Issued by Beyond Social Services on Nov 2016
Associated with Bao Yi Ng
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