Tasmine Thompson

Experience

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  Eau Claire YMCA

  Apr 2016 - Jun 2018

  With professional communication I was able to build relationships with other businesses, which allowed the company to be present at events to provide activities for attendees, as well as market the company. Through building relationships with other professionals I was able to learn many skills I continue to use daily. I was able to create more appropriate and to the point emails, communicate effectively and professionally, and handle situations with the correct customer service. Through my work as an event coordinator I found my love for details and organization. My organization helped to develop new and innovative ideas for events and marketing within the organization. Along with the many rewarding relationships I built as an event coordinator, I worked closely with the Eau Claire YMCA Marketing Director and the Membership Director. I learned through coordinating that I love the chaos of the role and was able to turn chaos into organized structure rather quickly. The YMCA has been a cornerstone for the Eau Claire Area since 1881. Since its inception, the YMCA has responded to community needs in a variety of ways. At one point, the Y served as a rooming house. Currently, the Y is one of the largest childcare providers. Over the years, thousands, if not hundreds of thousands of kids have learned to swim, play basketball, play football and participate in a variety of other activities. Many kids have literally grown up at the Y. Show less Managing multiple schedules, executing clerical and administrative tasks, as well as providing outstanding and professional customer service is only the beginning of the duties within this career. Membership inquiries are handled daily, new, old, and everything in between. Monetary tasks involved counting the cashier till, providing appropriate change, and completing a sale. Administrative tasks such as phone answering, call transferring, email responding, paper copies, and answering questions. Running membership reports, member scans, and payment reports are sporadic tasks within the job. I learned and grew within my role as a membership specialist that I became a versatile employee, working in many different roles within the department and taking on additional tasks such as employee scheduling, data analysis, and shopping for items for the department.The YMCA has been a cornerstone for the Eau Claire Area since 1881. Since its inception, the YMCA has responded to community needs in a variety of ways. At one point, the Y served as a rooming house. Currently, the Y is one of the largest childcare providers. Over the years, thousands, if not hundreds of thousands of kids have learned to swim, play basketball, play football and participate in a variety of other activities. Many kids have literally grown up at the Y. Show less

  • Event Coordinator

    Jul 2017 - Jun 2018

  • Membership Specialist

    Apr 2016 - Jun 2018
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  Four Star Beauty Supply Corp

  Dec 2017 - Jun 2018

  Assistant Manager

  Throughout my experience at Four Star I was managing the beauty supply floor. I was able to put my love for learning to use with the forever-changing beauty products hitting the shelves daily. Along with remaining informed on new and changing products, I took inventory, placed orders to restock sold products, and reviewed information of product analysis. One of the more enjoyable duties was the ability to develop and coordinate appealing merchandise displays, sometimes to simply change the floor, but other times was to help showcase new products hitting the shelves. Customer service and professional communication, including phone answering and email responding was a daily duty, but also one of the more enjoyable duties within this role. Show less

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  John & Faye Menard YMCA Tennis Center

  Jun 2018 - Jan 2019

  Front Desk Manager

  Providing professional customer service was the top priority within this role. Time management was a very important, as I was responsible for many tasks on a daily basis. Remaining organized was key within this role. Multiple software systems were used daily. I created employee schedules, compiled new brochure information, utilized our software to become more efficient within the company, update and add new programs or information into our software programs, and meet deadlines for projects. I was responsible for running specific reports, training staff on software changes, and ensuring proper charges on membership accounts took place. I used knowledge from previous positions to ensure I was reaching my full capability while in this role. I found this position to be very rewarding and helped to secure within myself, what I want out of a career. Show less

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  Eau Claire YMCA

  Dec 2019 - Feb 2022

  Membership Specialist

  Managing multiple schedules, executing clerical and administrative tasks, as well as providing outstanding and professional customer service is only the beginning of the duties within this career. Membership inquiries are handled daily, new, old, and everything in between. Monetary tasks involved counting the cashier till, providing appropriate change, and completing a sale. Administrative tasks such as phone answering, call transferring, email responding, paper copies, and answering questions. Running membership reports, member scans, and payment reports are sporadic tasks within the job.The YMCA has been a cornerstone for the Eau Claire Area since 1881. Since its inception, the YMCA has responded to community needs in a variety of ways. At one point, the Y served as a rooming house. Currently, the Y is one of the largest childcare providers. Over the years, thousands, if not hundreds of thousands of kids have learned to swim, play basketball, play football and participate in a variety of other activities. Many kids have literally grown up at the Y. Show less

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  Coldwell Banker Brenizer Realtors

  Jul 2020 - now

  Social Media and Marketing Director
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  Coldwell Banker Brenizer, Realtors®

  Jul 2020 - now

  Social Media Director