Igor Borges

Experience

• 

  Value Partners

  Jan 2006 - Jan 2007

  Business Analyst

  Worked with some of Brazil’s largest financial institutions, identifying client needs, leading market analyses, and developing and executing plans for the implementation of several technological solutions with impact on players in Europe and Latin America.

• 

  PricewaterhouseCoopers

  Jan 2007 - Jan 2008

  Associate, IT General Controls (ITGC)

  Worked in leading financial institutions, evaluating management controls by mapping clients’ needs and identifying gaps which could compromise systems, processes and risk procedures. Issued recommendations to department heads with a recommended action plans to assure compliance.

• 

  Móveis Pinheiro

  Jan 2008 - Jan 2017

  Responsible for all day-to-day operations, from monitoring and motivating staff of all departments to crucial decision-making. Among main tasks was the construction and implementation of action plans that drive performance and ultimately led the company to its goals as a business and as an institution. Coordinated warehouse, delivery and assembly teams, overseeing adequate storage and transportation along with service at clients' locations. Main player in the development and institution of quality assurance processes. Managed IT resources and new ecommerce division, heading online marketing initiatives and ensuring internal and external sales platforms were ready for fast-growing demand.

  • Chief Operating Officer

    Jan 2012 - Jan 2017

  • Operations Manager

    Jan 2010 - Jan 2012

  • Product Manager, eCommerce

    Jan 2008 - Jan 2010
• 

  University of California, Berkeley, Haas School of Business

  Jan 2017 - Jan 2019

  Full-time MBA, Class of 2019

  Graduate Student Instructor (GSI) in Strategy and Rapid Prototyping. VP Tech Summit of Haas Tech Club (HTC). Contributing Member of Consulting Club, Improv Club, LAHBA (LATAM Business)

• 

  Itaú Unibanco

  Jan 2018 - Jan 2018

  MBA Summer

  Proposed a new management incentives plan to improve retention and profitability by analyzing customer behavior, leading surveys and identifying key products-segment combos

• 

  Cisco

  Jan 2019 - Jul 2022

  Planned and executed key analyses, communicating insights, recommendations and plan of action to senior and executive leadership across the EN&C business, with special focus on Cloud Networking (Data Center), Identity Services Engine (ISE, Security) and Enterprise Routing. Sized markets and impact of key transitions; identified new opportunities and adjacent markets utilizing multiple data sources (e.g., customer and competitive research, third-party reports, etc.) for quantitative plus qualitative market and competitive insights. Developed pricing strategy across product portfolio (both software and hardware), including offer structure design, competitive positioning, and financial impact assessment. Worked closely with product management teams, sales, customer experience, finance, and operations to provide market and product recommendations, and to drive data-driven business decisions. Show less

  • Sr. Business Strategy Manager, Strategy & Product Operations, Enterprise Networking & Cloud

    Jan 2021 - Jul 2022

  • Product Manager, SD-WAN, Managed Service Providers (MSP)

    Jan 2019 - Jan 2021
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  Google

  Aug 2022 - now

  Product Strategy & Ops Principal