Julio Diaz

Julio Diaz

Customer Service Representative

Followers of Julio Diaz681 followers
location of Julio DiazRepública Dominicana

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  • Timeline

  • About me

    Passionate Industrial Engineer | 15 Years Experience | Continuous Improvement & Operational Excellence Specialist | Thriving in Challenging Environments | Committed to Learning & Growth

  • Education

    • Steam Dominicana

      2017 - 2018
      CPIM Certified Production and Inventory Management Logistics, Materials, and Supply Chain Management Certification
    • Steam Dominicana

      2017 - 2018
      Lean Six Sigma Green Belt Lean Six Sigma Certification
    • Rochester Institute of Technology

      2011 - 2012
      Supply Chain Management Certificate Industrial Engineering

      Activities and Societies: Society of Hispanic Professional Engineers

    • Quality GB

      2011 - 2011
      Six sigma green belt training
    • Universidad Católica Tecnológica del Cibao

      2004 - 2010
      Industrial Engineer Lean, Six Sigma

      Activities and Societies: Industrial Engineering Students commitee member

    • Universidad Catolica Tecnologica del cibao

      2004 - 2009
      Industrial Engineer Industrial Engineering

      Activities and Societies: Industrial Engineering Students Comitee

    • Rochester Institute of Technology

      2011 - 2012
      MML Manufacturing Leadership, Project and Supply Chain Management

      Activities and Societies: SHPE @ Rit Member

  • Experience

    • STREAM International

      Apr 2007 - Sept 2007
      Customer Service Representative

      Customer service for Cable companiesLive troubleshooting for customers over the phone

    • Hanesbrands Inc.

      Apr 2009 - Aug 2011
      Process Control Engineer

      • Follow up and control on the external and internal variables in the process.• Supervision and improvement of the process performance measures• Lean projects implementation in the process.• ISO 9001:2000 implementation support and follow up• Participant in various plant-wide continuous improvement projects (kaizen, lean, six sigma, quality)• Supervised a problem-solving oriented team

    • Gorbel

      Sept 2012 - Mar 2013
      Manufacturing Engineer

      Revision and updating of shop routingsLine balancingLayout remodelingLean Implementation

    • Hanesbrands Inc.

      Jan 2013 - Aug 2020

      Recollection, revision and analysis of key process indicatorsProcess performance follow-up and improvementProduction capacity analysesImplementation and maintenance of lean toolsLean Leader – Lean event facilitator and continuous improvement Projects leaderMember of the ergonomics committee – ergonomic assessments and improvement implementationsLead auditor for the company’s Integrated Quality Management System based on ISO 9001:2008Follow-up, maintenance and improvement of process safety.development of process quality follow up programs Development and modification of plant layouts. Show less

      • Production Superintendent

        Mar 2019 - Aug 2020
      • Engineering Superintendent

        Jun 2017 - Mar 2019
      • Engineer technician coordinator

        Jul 2015 - Jun 2017
      • Process Engineer

        Jan 2013 - Jul 2015
    • Manojos Tobacco

      Aug 2020 - Jul 2023
      Production Manager

      Plan, direct, control, and coordinate the resources and work activities required to meet product demand within cost, quality, and client requirements on a primary tobacco processing plant.Manage the facilities maintenance programs plantwide, including facilities, production, electrical, and automation.Assure a healthy work environment with the people at its core and supported by high safety, quality, and continuous improvement standards.Coordinate and support major business projects that improve operations Show less

    • Resonance Companies

      Jan 2023 - Dec 2024

      Service Assurance:Own the on-time delivery of orders throughout the flow, ensuring expectations are met.Resource Management:Effectively manage resources including time, personnel, machinery, and finances to optimize the economic value of operations.Streamlining Process Flow:Identify and resolve process flow bottlenecks through workflow redesign and other methodologies to enhance overall operational capacity and throughput.Process Control:Ensure all identified process inputs are controlled and monitor process outputs to maintain process stability.Operational Excellence:Foster team engagement with company alignment.Communicate, guide, provide feedback, teach, and promote growth within the team.Driving Process Improvement Initiatives:Identify opportunities for process improvement and cost avoidance/savings.Take ownership of execution, ensuring alignment with organizational strategies before implementation.Business Intelligence:Drive the definition, implementation design, and monitoring of the performance of business KPIs to support informed decision-making. Show less Manage and leverage automation operational software to produce digitally printed garments.Drive Programs, Improvement, and ideas to optimize construction, assembly, sewing, packaging, and fulfillment for a network of fashion brands and retailers across the globe.Drive the application requirements for the Company’s Propietary ERP Platform and the implementation of the operational requirements across the production operation. Work collaboratively with Application Engineering to support the development and implementation of Analog to Digital flows in the make.one software. Show less

      • Operations Manager

        Jan 2024 - Dec 2024
      • Flow Engineering Manager

        Jan 2023 - Apr 2024
    • Eaton

      Dec 2024 - now
      Manufacturing Engineering Manager

      Responsible for the technical support of the manufacturing areas overseeing all manufacturing process performance and stability as well as production line improvements, such as re lay-outs. Determine manufacturing operations standards, personnel and equipment requirements to reach load targets. Promote manufacturing excellence goals in safety, quality, productivity and cost. Support continuous improvement initiatives. Lead documentation and implementation of capital investment projects.

  • Licenses & Certifications

    • Verified International Academic Qualifications

      World Education Services
      Jan 2019
      View certificate certificate
    • Supply Chain Management

      RIT
  • Volunteer Experience

    • Representative

      Issued by InPower on Jul 2015
      InPowerAssociated with Julio Diaz