John Fahd

Experience

• 

  Ophtalmic Consultants of Beirut

  Oct 2005 - May 2006

  Developper

  I had to develop an EMR for the clinic in addition to a POS software for their optic shop

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  SoftSolutions

  May 2006 - May 2009

  The team leader had to take charge of another team during the [September 2008- April 2009] period, and so I was acting team leader.In addition to that I retained my project-manager tasks... - Communicate project requirements with clients/developers- Make sure that timeline of project is respected- Set neeed resources for project - Develop an issue-tracking solution- Develop dashboards (using portlets technology) for all their apps- R&D

  • Assistant Team Leader

    Jan 2008 - May 2009

  • Project Manager

    Apr 2007 - Sept 2008

  • Developper

    May 2006 - Apr 2007
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  4C Consult

  May 2008 - Dec 2011

  Consultant

  Salesforce Consultant and integrator Offer services to companies seeking the skills of an experienced Administrator (implementation, training and business processes):• Review, analyze and evaluate business systems, processes and user needs.• Identify problems and inefficiencies with business process, data quality, user skills and adoption.• Formulate, recommend and implement solutions to capture appropriate data, business process requirements and training options.• Develop reports and dashboards to monitor project progress and status, productivity, sales pipeline and sales to date.• Importing bulk lists (leads, customers, etc.)• Creating additional custom fields as needed by the organization• Adding/Removing users from salesforce.com, resetting passwords, reassignments• Training end users and administrators on protocol-based application use Show less

• 

  ITegrators

  Sept 2010 - now

  Founder and CEO

  ITegrators is a technology company that works closely with small to medium-sized businesses and independent professionals to come up with customized I.S. solutions for their work. 3 Elements of Expertise: 1. Use technology to get better results and develop a seamless working environment. 2. Get independent advice for your IT/IS projects and have us follow-up on them for you.3. How reliable and secure is the information in your system? How available is it when you need it? Who is seeing the information and how is it being spread? Get a full analysis on such important questions about your company’s technology. Show less

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  4C Consult

  Jul 2012 - Apr 2015

  Systems analyst

  Design salesforce workflow for service provider client (1 Platinum Concierge)Work on migration of workflow from previous CRM (vTiger) to SalesforceDesign screens used by clients to enter information into the system (using formAssemby)

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  Arab Open University - LEBANON

  Jan 2020 - May 2022

  Course Instructor

  Teach web development and Mobile development

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  Force20 LLC

  Feb 2022 - now

  Product Owner