Jon Ragsdale

Experience

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  City Year

  Aug 2010 - Jun 2012

  • Created cogent lesson plans for a group of thirteen students aiming to raise their reading levels to grade level• Planned and led a successful literacy and service event at Winston Education Campus that increased parental attendance by over 200%• Authored and managed recreation activities for over three-hundred youth at a spring break camp for public school students• Selected from a highly-competitive pool of applicants to serve on a team of Corps Members that started City Year Washington DC’s social media initiative and presented at fundraising and external events Show less

  • Team Leader

    Jul 2011 - Jun 2012

  • Corps Member

    Aug 2010 - Jun 2011
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  Lincoln Financial Group

  Jul 2012 - Aug 2019

  • Completed year 2 of “Lincoln's highly competitive Leadership Preparation Program (LPP) [that] is designed to accelerate participants' professional development and prepare them for increasingly complex and challenging roles within the company.”• Managed a Lean Six Sigma project aimed at driving down a Not-In-Good-Order rate and improving the customer experience with the agent EFT process.• Led a 12-month initiative to improve the Selling Agreement process.• Coordinated with senior leadership to lead ad-hoc initiatives aimed at improving the distribution experience. Show less • Completed year 1 of “Lincoln's highly competitive Leadership Preparation Program (LPP) [that] is designed to accelerate participants' professional development and prepare them for increasingly complex and challenging roles within the company.”• Coordinated 2 successful Customer Care Summits that broughttogether over 150 FTEs across 3 locations by planning logistics, managing technical components, designing unifying themes, and creating PowerPoint presentations.• Produced 6 videos for business initiatives such as the Customer Care Summits, Careers in Care Awards, and the Benchmark Portal Initiative.• Led employee satisfaction and engagement efforts by writing weekly kudos emails, arranging Care Welcome Packs for new hires, and maintaining Care communications boards.• Created more automated and impactful performance metric scorecards. Show less

  • Relationship Manager- Life Operations

    Jul 2014 - Aug 2019

  • Leadership Preparation Program- Distribution Gateway Associate

    Jul 2013 - Jul 2014

  • Leadership Preparation Program- Customer Experience Associate

    Jul 2012 - Jul 2013
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  The Savings Bank Mutual Life Insurance Company of Massachusetts

  Aug 2019 - Jun 2020

  Sales Executive
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  PlanGap

  Jun 2020 - now

  We are a pioneering product ideation and financial services firm at the forefront of addressing public-policy and retirement-related risks. At PlanGap, we've embarked on a transformative journey to reshape the retirement landscape by tackling the daunting challenge of broken promises.

  • Vice President Research And Development

    Dec 2023 - now

  • Senior Consultant Business Development

    Jul 2021 - Dec 2023

  • Wholesaler

    Jun 2020 - Jul 2021