
Ivana G.
Deli/Bakery Production Associate

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About me
Project Manager
Education

University of North Florida
2019 - 2020Minor Leadership
University of North Florida
2018 - 2020Bachelor of Business Administration - BBA Buisness ManagementActivities and Societies: - Member of Woman in Business Society - Treasurer of Light Up the City club - Member of UNF Sales Club and participated in Sales Competition

Florida State College at Jacksonville
2015 - 2018Associate’s Degree Buisness ManagementActivities and Societies: - Senator of Student Government Association - Member of Campus Programing Board - President of ENC Club - Math Tutor at Florida State College at Jacksonville. Full-time student
Experience

Walmart
Sept 2015 - May 2016Deli/Bakery Production AssociateTo produce Walmart bakery products and maintain a quality sales floor in a safe, proficient way.

Pier 1 Imports
Oct 2016 - Dec 2016Sales AssociateProviding excellent customer service.

Southeast Orthopedic Specialists
Nov 2016 - Jul 2018Clinical AssistantHelping patient's receive the best care possible.

Holiday Inn
Oct 2018 - May 2019Front DeskChecking in and out guestsHandling incoming phone callsServed guest with recognition

Your Eventors, Inc.
Jan 2019 - nowOwner - Event Planner Successfully execute several special events for satisfied clients Budget Analysis and Management 12/2019-Present Recommended and scouted vendors while managing vendor contracts and payments Timeline Creation, Seating Assignments, and Floor Plan Assistance Conducting several meetings with vendors and client Consulted with client on the event and design Ensured appropriate practices and standard operating procedures were met with vendor guidelines Event Set Up and Decoration, Delivery of Supplies Attended meetings with clients regarding special events Plans, organizes, and coordinates the day of operations of special events Event Management (Formerly Day of Coordinating) Assigned responsibility, takes corrective action, demonstrates leadership in evaluating, developing, and motivating employees per event Assisted several other event planners in the Jacksonville area Prepares and justifies operating budget and monitors expenditure of funds Currently working to gain more skills in other areas such as photography, bartending, floral, etc. Show less

GE Healthcare
Mar 2019 - Oct 2020 Collaborated with various OTR teams: Port Services: Paid In Full Letters, Bill of Sale,Creating or Approving Payoffs, Restructure, Invoice Updates, Adding/Removing Sundries Development of several Standard Operating Procedures (SOP) Cash Operations: SOF Review, Cash Application, and the DRMT Report Disbursement: Daily Balancing, Live checks, IBS Support, Refund Disbursement, NewLease Funding, and Electronic transfers (ACH, wires) Assisted in reducing delinquency with multiple projects Supported OTR Ops Leader to organize quarterly AEM and special events for the site Worked cross functionally with IT, Commercial team, Booking team, AMO, and Auditing Invoicing SME Opened 12 defects with the IT Team and worked closely with them to resolve Financial Reporting and Invoicing Sales Tax and Property Tax Reconciliation Participated in Departmental Projects and Initiatives Works with internal and external auditors to remediate open items and audit observations Audits incoming information to ensure compliance with standard operating procedures Presentation of information to Executive Stakeholders Transactions up to and including $5,000,000 Ensures that all required documentation accompany requests. Supports daily disbursements activities such as: funding, refunds, balancing, wire returns,positive pay, stale dated checks and ad hoc inquiries for Healthcare Equipment Finance Maintains open lines of communication with other departments to reduce processing errors Show less
Customer Service Representative
Mar 2020 - Oct 2020Operations Intern
Mar 2019 - Mar 2020

Baptist Health
Nov 2020 - Feb 2021Sitter-Participated in maintaining a safe, calm environment for patients by providing observation and reporting changes to the nurse

North Florida Land Trust
Feb 2021 - Oct 2021Operations Manager• Administrative tasks: answer phone calls, handle incoming mail and email, greet guests, accept deliveries• Accounting tasks: code and scan debit transactions into Xero, monthly mileage and credit card expense reporting, prepare transactions for reconciliation, create new accounting codes• Human Resource tasks: complete new employee checklist, renew employee documents, staff updates, reviving policies/procedures• Assisted Director of Operations with other operations tasks such as ordering office supplies, maintenance issues, filing/recordkeeping, etc.• Partnered with the City of Jacksonville for the restoration of the Old Brewster Hospital• Partnered with the Nurses Association to preserve the African American history in the Brewster Hospital; including assembling a museum Show less

Go Pro Tennis
Feb 2022 - nowInventory Manager Helps customers while they shop, answers questions, and assists in daily store operations Manage incoming inventory, creating items and restocking Gained managerial experience by performing opening/closing procedures, delegating tasks, and handling customer complaints Performs professional racquet restringing; on average three an hour Effectively sell tennis racquets, pickleball paddles, shoes and accessories by sharing extensive knowledge about the products

City of Jacksonville
Nov 2023 - Sept 2024Legislative Assistant l• Receives and processes new and enrolled legislation for official action and signature.• Prepares meeting agendas for meetings of the Council.• Reviews, researches, posts, and processes legislation, communications, and reports for Council meetings.• Researches agenda items, legislation, related documents and other correspondence. • Maintains legislative files and associated records and systems.• Prepares and indexes documents and other related records.• Provides administrative support for meetings of the Council, including reserving and setting up meeting places, taking notes on Committee actions, and recording proceedings.• Operates software used to facilitate the legislative process.• Operates audio/visual equipment. • Prepares and scans records and other documents for imaging/scanning process; organizes and categorizes scanned documents.• Monitors and maintains records stored to ensure quality control.• Maintains legislative files.• Composes routine correspondence and memoranda.• May review work assignments and assist with training of other Legislative Assistant I’s.• Performs related work as required Show less

City of Jacksonville
Nov 2024 - now• Receives and screens telephone calls, guides callers to the appropriate staff in a timely and courteous fashion, effectively assist contacts requesting information.• Coordinates and manages the calendars for the EBO and OED keeps them apprised of scheduled appointments and meetings.• Receives, composes and/or reviews correspondence, presentations, reports, policies and procedures and other materials on general or technical subjects; edit and proofread for accuracy and completeness.• Coordinates logistical details of meetings, seminars, and conferences to include attendees, registration, travel, and accommodations.• Maintains various databases and filing systems.• Provides administrative staff support to assigned JEDC boards Show less
EBO/JSEB Project Manager
Mar 2025 - nowEBO/JSEB Administrative Support Assistant
Nov 2024 - Mar 2025
Licenses & Certifications

Emerging Leaders Certifications
Truist Leadership InstituteNov 2020
Basic Life Support for Healthcare and Public Safety (BLS)
American Heart AssociationNov 2020
American Red Cross Babysitting Training Certification
American Red CrossJul 2013
Volunteer Experience
Faculty Assistant
Issued by Sandalwood High School on Oct 2014
Associated with Ivana G.Entertainer
Issued by Jacksonville Zoo and Gardens on Oct 2013
Associated with Ivana G.
Languages
- enEnglish
- seSerbian
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