
Kelley Joyce, MBA, CPC
Operations & Change Manager

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About me
Career Coach. I help professionals discover their career path and land their dream job with confidence.
Education

Fordham University - Graduate School of Business Administration
2007 - 2011MBA Marketing and Global SustainabilityActivities and Societies: 2009 BiMBA China Study Tour; Phi Kappa Phi; Beta Gamma Sigma

Villanova University
1990 - 1994BA Political Science and SociologyActivities and Societies: Kappa Alpha Theta - Pledge Rush Chair, Vice President Public Relations, Panhellenic Representative

National University of Ireland, Galway
1992 - 1992Political Science and Government
Experience

Creamer Dickson Basford
Feb 1995 - Aug 1996Operations & Change ManagerI was the office manager and executive assistant to the Managing Director of the technology practice of this EuroRSCG public relations firm – formerly branded as Magnet Communications.The Boston office of this large PR firm required its infrastructure for IT, HR, finance, internal communications, and team processes to be updated and upgraded. I brought much needed efficiency and effectiveness to the agency in order for the team to stay focused on delivering client results. I received the company's "Champion of Change" annual award for reinvigorating operations.I was an "intrapreneur" who needed to run the business operations without local support. I strongly relate to early-stage employees and owners who need to wear many hats at once.Let's connect here on LinkedIn or send an email to schedule your FREE 45-minute Career Consult.Email: kelley@thetruthatwork.com Show less

Horn Group, Inc.
May 1997 - Dec 2007Vice PresidentI was a founding employee and second-in-command of a 20-person New York office serving B2B and B2C technology companies with traditional and digital communications campaigns.I partnered with my CEO and her launch team to create the New York City office from zero revenue and operations in 2002 to $3M with 10,000 square feet in downtown Manhattan in 2007.I grew and nurtured a profitable $1M+ client portfolio with companies such as PeopleSoft (Oracle), Lombardi (IBM), OutlookSoft (SAP) and Staffware (TIBCO).I facilitated workshops and coached executives to craft competitive messaging that secured positive coverage in news outlets such as BusinessWeek, the Wall Street Journal, and Wired.My team leadership, strategic counsel and planning, media and analyst relations, press release writing, customer reference programs, and speaking and awards bureau management are the core Storytelling and Campaign skills I use on a daily basis with my Career Coaching clients to pitch and secure their dream job.Let's connect here on LinkedIn or send an email to schedule your FREE 45-minute Career Consult.Email: kelley@thetruthatwork.com Show less

Waggener Edstrom Worldwide
Jan 2008 - Sept 2010Vice President, Global Corporate Practice and Executive CoachI led a team of 8-12 corporate communications professionals to influence the key stakeholders of Fortune 500 companies.I coached senior executives on their strategies for reputation management, crisis & issues management, financial communications, employee engagement, and corporate social responsibility campaigns.I expanded the practice to $1.1M through client service and team development with brands such as ACE, Boeing, China UnionPay, Cognizant, GlaxoSmithKline, Microsoft, and USC MarshallI raised the Pacific Northwest agency's visibility and awareness in the New York metro region with quarterly marketing events that fed the sales pipeline and closed new business.I secured new business opportunities through networking, byline articles and trade press interviews, proposal development, RFP responses, and competitive pitches with teams.I truly understand the day-to-day grind of building a marketing brand and sales pipeline with cold and warm leads. My career coaching clients benefit from my sales and marketing experience as they network and launch their active job search.Let's connect here on LinkedIn or send an email to schedule your FREE 45-minute Career Consult.Email: kelley@thetruthatwork.com Show less

Hotwire Public Relations
Feb 2011 - Jan 2012Managing Director, US and Executive CoachI was the head of the U.S. leading the American team in operations, business development, and client service for London-based mobile technology PR firm Hotwire.My initial role was Managing Director, North America of the boutique mobile technology PR firm IF Communications which I primed for its successful sale to Hotwire in November 2011.I coached client executives at companies such as InMobi for its $200M round of venture capital funding with Softbank and Rakuten for its $315M purchase of e-reader Kobo.My management experience with internal teams, international clients, and an agency buy-out uniquely positions me to coach corporate executives through stressful and complex problems. I have hired, coached, and fired my own teams and clients for 2 decades. I have sat in the hiring manager's seat and I am an insider on how HR operates in recruiting, evaluating, and on-boarding new employees. I use this valuable insight to guide my Career Coaching clients through their successful job search.Let's connect here on LinkedIn or send an email to schedule your FREE 45-minute Career Consult.Email: kelley@thetruthatwork.com Show less

The Truth at Work
Jan 2012 - nowCareer Coach | CEO & FounderI founded The Truth at Work to offer professionals a different solution to get more from their work.You too can benefit from:1. Feeling happier and more relieved to have clarity and certainty in your career path2. Learning "how to fish" so you can forever know how to confidently go after your dream job3. Experiencing a huge, personalized Transformation you didn't know you neededAll of my clients experience and internalize a HUGE personal lesson that can be summed up in one word such as Accountability, Decisiveness, Risk, Trust, Commitment etc. that changes their work and life. Your "word" can't be predicted but it makes itself known during and by the end of the journey.What makes the process special?My career coaching methodology walks you through your career fears in a step-by-step way that is is natural for someone who is feeling horrible about work due to life circumstances, work drama/trauma, or unexpected change.I safely, securely, and warmly guide you so you remain willing enough to keep advancing toward your goal, instead of stopping or giving up. You need someone who doesn't berate you, shame you, talk down to you, tell you to "just snap out of it", or tell you there's something "wrong" with you.At the end of the process you feel relief, excitement, and self-assurance. You smile again.The results you can expect are:1. Landing your dream job2. Mastering a repeatable process to get yet another job without me whenever you want to3. Healing from your work trauma and dramaI career coach professionals in the U.S., U.K. , Australia/NZ, and Latin America. My clients come from Fortune 100 companies like Goldman Sachs and PepsiCo and growing brands like Crabtree & Evelyn and Stumptown Coffee Roasters.Let's connect here on LinkedIn or send me an email to schedule your FREE 45-minute call to talk about the real you, where you're going, and how to get there.Email: kelley@thetruthatwork.com Show less
Licenses & Certifications

Certified Professional Coach (CPC), ICF Accredited School
Leadership that WorksMay 2010
Myers-Briggs Type Indicator (MBTI) Certified
The Myers-Briggs CompanySept 2015
STRONG Interest Inventory Certified
The Myers-Briggs CompanyJul 2020
OASAS/CCAR Certified Recovery Coach
Connecticut Community for Addiction RecoveryAug 2013
Biddy Tarot Certified Professional Reader
Biddy TarotJan 2019
Volunteer Experience
Manhattan Chapter 12
Issued by BNI (Business Network International) on May 2019
Associated with Kelley Joyce, MBA, CPCSecretary
Issued by Co-Op Board of $30M Mixed Use Residential Building in Midtown Manhattan on Oct 2018
Associated with Kelley Joyce, MBA, CPCManhattan Chapter 21
Issued by BNI (Business Network International) on Sept 2015
Associated with Kelley Joyce, MBA, CPC
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