Kelley Joyce, MBA, CPC

Kelley Joyce, MBA, CPC

Operations & Change Manager

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location of Kelley Joyce, MBA, CPCNew York, New York, United States

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  • Timeline

  • About me

    Career Coach. I help professionals discover their career path and land their dream job with confidence.

  • Education

    • Fordham University - Graduate School of Business Administration

      2007 - 2011
      MBA Marketing and Global Sustainability

      Activities and Societies: 2009 BiMBA China Study Tour; Phi Kappa Phi; Beta Gamma Sigma

    • Villanova University

      1990 - 1994
      BA Political Science and Sociology

      Activities and Societies: Kappa Alpha Theta - Pledge Rush Chair, Vice President Public Relations, Panhellenic Representative

    • National University of Ireland, Galway

      1992 - 1992
      Political Science and Government
  • Experience

    • Creamer Dickson Basford

      Feb 1995 - Aug 1996
      Operations & Change Manager

      I was the office manager and executive assistant to the Managing Director of the technology practice of this EuroRSCG public relations firm – formerly branded as Magnet Communications.The Boston office of this large PR firm required its infrastructure for IT, HR, finance, internal communications, and team processes to be updated and upgraded. I brought much needed efficiency and effectiveness to the agency in order for the team to stay focused on delivering client results. I received the company's "Champion of Change" annual award for reinvigorating operations.I was an "intrapreneur" who needed to run the business operations without local support. I strongly relate to early-stage employees and owners who need to wear many hats at once.Let's connect here on LinkedIn or send an email to schedule your FREE 45-minute Career Consult.Email: kelley@thetruthatwork.com Show less

    • Horn Group, Inc.

      May 1997 - Dec 2007
      Vice President

      I was a founding employee and second-in-command of a 20-person New York office serving B2B and B2C technology companies with traditional and digital communications campaigns.I partnered with my CEO and her launch team to create the New York City office from zero revenue and operations in 2002 to $3M with 10,000 square feet in downtown Manhattan in 2007.I grew and nurtured a profitable $1M+ client portfolio with companies such as PeopleSoft (Oracle), Lombardi (IBM), OutlookSoft (SAP) and Staffware (TIBCO).I facilitated workshops and coached executives to craft competitive messaging that secured positive coverage in news outlets such as BusinessWeek, the Wall Street Journal, and Wired.My team leadership, strategic counsel and planning, media and analyst relations, press release writing, customer reference programs, and speaking and awards bureau management are the core Storytelling and Campaign skills I use on a daily basis with my Career Coaching clients to pitch and secure their dream job.Let's connect here on LinkedIn or send an email to schedule your FREE 45-minute Career Consult.Email: kelley@thetruthatwork.com Show less

    • Waggener Edstrom Worldwide

      Jan 2008 - Sept 2010
      Vice President, Global Corporate Practice and Executive Coach

      I led a team of 8-12 corporate communications professionals to influence the key stakeholders of Fortune 500 companies.I coached senior executives on their strategies for reputation management, crisis & issues management, financial communications, employee engagement, and corporate social responsibility campaigns.I expanded the practice to $1.1M through client service and team development with brands such as ACE, Boeing, China UnionPay, Cognizant, GlaxoSmithKline, Microsoft, and USC MarshallI raised the Pacific Northwest agency's visibility and awareness in the New York metro region with quarterly marketing events that fed the sales pipeline and closed new business.I secured new business opportunities through networking, byline articles and trade press interviews, proposal development, RFP responses, and competitive pitches with teams.I truly understand the day-to-day grind of building a marketing brand and sales pipeline with cold and warm leads. My career coaching clients benefit from my sales and marketing experience as they network and launch their active job search.Let's connect here on LinkedIn or send an email to schedule your FREE 45-minute Career Consult.Email: kelley@thetruthatwork.com Show less

    • Hotwire Public Relations

      Feb 2011 - Jan 2012
      Managing Director, US and Executive Coach

      I was the head of the U.S. leading the American team in operations, business development, and client service for London-based mobile technology PR firm Hotwire.My initial role was Managing Director, North America of the boutique mobile technology PR firm IF Communications which I primed for its successful sale to Hotwire in November 2011.I coached client executives at companies such as InMobi for its $200M round of venture capital funding with Softbank and Rakuten for its $315M purchase of e-reader Kobo.My management experience with internal teams, international clients, and an agency buy-out uniquely positions me to coach corporate executives through stressful and complex problems. I have hired, coached, and fired my own teams and clients for 2 decades. I have sat in the hiring manager's seat and I am an insider on how HR operates in recruiting, evaluating, and on-boarding new employees. I use this valuable insight to guide my Career Coaching clients through their successful job search.Let's connect here on LinkedIn or send an email to schedule your FREE 45-minute Career Consult.Email: kelley@thetruthatwork.com Show less

    • The Truth at Work

      Jan 2012 - now
      Career Coach | CEO & Founder

      I founded The Truth at Work to offer professionals a different solution to get more from their work.You too can benefit from:1. Feeling happier and more relieved to have clarity and certainty in your career path2. Learning "how to fish" so you can forever know how to confidently go after your dream job3. Experiencing a huge, personalized Transformation you didn't know you neededAll of my clients experience and internalize a HUGE personal lesson that can be summed up in one word such as Accountability, Decisiveness, Risk, Trust, Commitment etc. that changes their work and life. Your "word" can't be predicted but it makes itself known during and by the end of the journey.What makes the process special?My career coaching methodology walks you through your career fears in a step-by-step way that is is natural for someone who is feeling horrible about work due to life circumstances, work drama/trauma, or unexpected change.I safely, securely, and warmly guide you so you remain willing enough to keep advancing toward your goal, instead of stopping or giving up. You need someone who doesn't berate you, shame you, talk down to you, tell you to "just snap out of it", or tell you there's something "wrong" with you.At the end of the process you feel relief, excitement, and self-assurance. You smile again.The results you can expect are:1. Landing your dream job2. Mastering a repeatable process to get yet another job without me whenever you want to3. Healing from your work trauma and dramaI career coach professionals in the U.S., U.K. , Australia/NZ, and Latin America. My clients come from Fortune 100 companies like Goldman Sachs and PepsiCo and growing brands like Crabtree & Evelyn and Stumptown Coffee Roasters.Let's connect here on LinkedIn or send me an email to schedule your FREE 45-minute call to talk about the real you, where you're going, and how to get there.Email: kelley@thetruthatwork.com Show less

  • Licenses & Certifications

    • Certified Professional Coach (CPC), ICF Accredited School

      Leadership that Works
      May 2010
    • Myers-Briggs Type Indicator (MBTI) Certified

      The Myers-Briggs Company
      Sept 2015
    • STRONG Interest Inventory Certified

      The Myers-Briggs Company
      Jul 2020
    • OASAS/CCAR Certified Recovery Coach

      Connecticut Community for Addiction Recovery
      Aug 2013
    • Biddy Tarot Certified Professional Reader

      Biddy Tarot
      Jan 2019
  • Volunteer Experience

    • Manhattan Chapter 12

      Issued by BNI (Business Network International) on May 2019
      BNI (Business Network International)Associated with Kelley Joyce, MBA, CPC
    • Secretary

      Issued by Co-Op Board of $30M Mixed Use Residential Building in Midtown Manhattan on Oct 2018
      Co-Op Board of $30M Mixed Use Residential Building in Midtown ManhattanAssociated with Kelley Joyce, MBA, CPC
    • Manhattan Chapter 21

      Issued by BNI (Business Network International) on Sept 2015
      BNI (Business Network International)Associated with Kelley Joyce, MBA, CPC