Moses Njuguna

Experience

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  Karatina University

  Jan 2020 - May 2020

  Attache

  During my tenure at Karatina University, I gained extensive hands-on experience in IT support, network administration, and systems management. My key responsibilities included:- Technical Support: Troubleshot and resolved issues for workstations, printers, and photocopiers, ensuring minimal downtime and enhanced productivity.- Microsoft Office Applications: Utilized MS Word and Spreadsheets for documentation and data management tasks.- Remote User Support: Provided remote assistance to satellite campuses.- System Installation and Updates: Installed and configured Windows operating systems, application software, and security patches.- Antivirus Management: Managed Bitdefender antivirus server, overseeing client endpoint deployment and configuration.- Database Administration: Set up and maintained database procedures.- New Equipment Setup: Configured new workstations, servers, printers, and laptops.- Network Troubleshooting: Diagnosed and resolved network issues.- Firewall and VPN Configuration: Installed and configured Pfsense Firewall and OpenVPN software for secure remote access.- Active Directory Management: Created and managed user accounts and profiles, including password resets.- ERP System Support: Installed, configured, and supported ERP Microsoft Dynamics Navision 2017.- User Training: Trained staff on system module processes.- ICT Equipment Inventory: Updated and managed ICT equipment inventory.- IP Telephony and Network Configuration: Set up and configured IP phones, network switches, and access points.I developed a robust skill set in IT support and systems administration, contributing to the university's ICT infrastructure and enhancing user experiences across various departments. Show less

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  NAT Networks

  Jun 2020 - Dec 2020

  Project Manager

  I was responsible for overseeing multiple web development projects from inception to completion, ensuring seamless coordination between teams and stakeholders. My key responsibilities included:- Project Coordination: Led and managed web development projects, coordinating between developers, designers, and stakeholders to meet deadlines and quality standards.- Proposal Writing: Authored detailed project proposals, defining scope, objectives, timelines, and resources, ensuring alignment with client needs and securing project approvals.- Agile Methodologies: Implemented agile practices, conducting scrum meetings, sprint planning, and reviews to maintain project efficiency and adaptability.- Stakeholder Communication: Maintained clear communication with stakeholders, providing regular updates, addressing concerns, and ensuring project goals were met.- Project Management Tools: Utilized Jira and Trello for task planning, tracking, and management, ensuring transparency and accountability.- Risk Management: Identified and mitigated project risks, resolving issues promptly to maintain project momentum.- Quality Assurance: Ensured high standards for all deliverables through thorough reviews and stakeholder feedback implementation.This role enhanced my project management skills, particularly in coordinating web development projects and creating high-quality proposals. Show less

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  Graphdev technology solutions

  Jun 2020 - Oct 2020

  Information Technology Support Specialist

  In this role, I provided advanced technical support and systems administration services, focusing on optimizing IT operations and enhancing user experience. My key responsibilities included:- Advanced Technical Support: Delivered in-depth technical support for complex IT systems, including troubleshooting hardware and software issues to ensure seamless operations and minimal downtime.- Database Management and Optimization: Utilized SQL for advanced database management, including querying, updating, and optimizing databases to maintain data integrity and improve access speed.- System Documentation and Reporting: Developed comprehensive documentation for IT processes, system configurations, and user issue resolutions using advanced features of Microsoft Office applications, enhancing operational transparency and facilitating knowledge transfer within the team.- User Training and Development: Designed and conducted advanced training programs for users on various IT systems and software applications, significantly improving their technical skills and reducing the need for frequent support.- Proactive System Maintenance: Implemented regular and proactive maintenance schedules for IT systems, including software updates, security patches, and performance tuning, to ensure optimal functionality and security.- Network and System Administration: Managed network configurations and performed system administration tasks, including setting up user accounts, managing permissions, and ensuring compliance with security protocols.- Incident Management and Resolution: Led incident management efforts by identifying root causes of technical issues, developing effective solutions, and implementing corrective actions to prevent recurrence.This role enabled me to leverage and expand my technical expertise, problem-solving abilities, and user support skills, contributing to the overall efficiency and effectiveness of IT operations at Graphdev Technology Solutions. Show less

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  Kwetu Charity Organization

  Jan 2021 - Mar 2021

  Backend Software Engineer

  As a Backend Engineer at Kwetu Charity Organization, I was responsible for developing and maintaining the server-side logic and databases of the organization's web applications. My role encompassed a wide range of tasks aimed at ensuring optimal performance, reliability, and scalability of the backend infrastructure.Key Responsibilities:- Cross-Browser Compatibility Resolution: Addressed and resolved cross-browser compatibility issues by implementing standardized testing procedures across projects. This involved troubleshooting and coding for consistency, resulting in a significantly enhanced user experience across IE, Chrome, Firefox, and Safari.- Communication Enhancement: Enhanced communication between frontend and backend systems without compromising performance on various devices. This involved implementing efficient data exchange protocols and optimizing API interactions.- API Gateway Development: Developed and implemented an API gateway that standardized the integration of third-party services, improving interoperability and simplifying the process of adding new functionalities to the system.- Performance Optimization: Identified and resolved a critical performance bottleneck in the backend system, resulting in a 2x faster page load time. This involved conducting thorough performance analysis, optimizing database queries, and fine-tuning server configurations.- Documentation and DevOps: Maintained comprehensive documentation for backend systems, including API specifications, database schemas, and deployment procedures. Collaborated with DevOps teams to automate deployment processes and ensure seamless integration of backend services with the overall infrastructure.As a Backend Engineer, I played a vital role in ensuring the reliability, performance, and scalability of Kwetu Charity Organization's web applications, contributing to the organization's mission of making a positive impact in the community. Show less

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  SwiftOffers Commerce Enterprise

  Apr 2021 - Jun 2022

  Senior Web Developer

  As a Senior Web Developer at SwiftOffers Commerce Enterprise, I played a pivotal role in spearheading the development and architecture of multiple high-traffic custom e-commerce websites. Leveraging my expertise in frontend and backend technologies, I led the design and implementation of robust solutions that propelled the company's online presence to new heights.Key Contributions:- Lead Developer and Systems Architect: Led the development efforts and served as the systems architect for several high-traffic custom e-commerce websites. Utilized Kohana and Laravel frameworks, along with cutting-edge frontend technologies such as HTML5, CSS3/SASS/Twitter’s Bootstrap/Tailwind CSS, and JavaScript/React, to deliver engaging and responsive user experiences.- Streamlined Resource Configuration: Designed and implemented PHP web applications to streamline the configuration and allocation of high-server traffic resources. By optimizing resource utilization, I enhanced the performance and scalability of the company's web infrastructure, ensuring smooth operations even during peak traffic periods.Throughout my tenure, I consistently demonstrated my ability to drive innovation and deliver results that directly contributed to SwiftOffers Commerce Enterprise's success in the competitive e-commerce landscape. My proactive approach to problem-solving and commitment to excellence positioned me as a valuable asset to the company, driving continuous improvement and growth. Show less

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  CloserTune Agency Ltd

  Mar 2023 - now

  Software Engineer- Frontend Developer

  As a Frontend Developer at CloserTune Agency, I took charge of designing, developing, and maintaining responsive web experiences that captivated users and aligned with brand objectives. Leveraging my expertise in HTML5, CSS3, and JavaScript, I ensured seamless viewing across devices while optimizing performance and security.Key Responsibilities:Website Design and Development: Spearheaded the design and implementation of responsive web projects, ensuring optimal viewing experiences across devices and screen sizes. Collaborated with UX/UI designers to transform complex layouts into pixel-perfect HTML5/CSS3 templates.Performance Optimization: Implemented efficient coding practices to enhance website performance, resulting in a significant 40% decrease in page load times. By prioritizing user experience, engagement was maximized.Interactive Web-Simulations: Created interactive HTML5 web simulations from designer compositions, utilizing CSS3, JavaScript, ReactJS, and plugins. These engaging elements enriched user interactions and experiences on the website.Visual Element Crafting: Designed visual elements such as logos, typography, and color schemes to maintain brand identity and aesthetic appeal. Leveraged tools like Adobe Photoshop, Illustrator, and Sketch to create compelling designs aligned with brand goals.Website Security Enhancement: Implemented advanced security protocols to fortify website security, reducing unauthorized access incidents by 50%. Ensured a safer online environment for users, aligning with industry best practices and organizational security standards.In this role, I actively contributed to the creation of a visually appealing, secure, and user-centric online presence for CloserTune Agency. My dedication to excellence and adherence to industry standards ensured the delivery of high-quality web experiences that met user expectations and organizational objectives. Show less