Vaibhav Singh

Experience

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  Tata Consultancy Services

  May 2017 - Dec 2022

  Senior Process Expert

  Review and verify invoices and check requests.• Clearing weekly, Monthly and Yearly Collections, billing and posting invoices.Working On T-Codes FBL39 , F-03 , F-32 , F-30 , FBL5N, ZFI cashier, FBRA,FB08.• Check pending Invoices in SAP.• Managing Monthly, weekly and FO reporting activity.• Closure of F2BC invoices and Bank reconciliation.• Good at handling customer query via Emails.• Handle customer, client invoice issues.

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  Shipco Transport

  Dec 2022 - now

  Customer Experience Specialist

   Vender Payments: Ensure timely and qualitative Purchase orders creations/ amendments to generate accurate vender payments. Workflows : Clearing workflows in SAP by sending PO to RTR team for payments, Handling Disputes and Queries in case of discrepancy. KPI, SLA and SOP: Carry out all activities in a manner that will contribute to the achievements of individual and team KPI by following SLA with Adhere to process account SOPs during daily operations. Month End Accruals : Ensure timely and qualitative Month end Accruals submission.Reviewing invoices and billing the invoices.It also includes Billing in Arrears to be billed and generating revenue as perservices provided to Customers.• Billing and invoicing dockets created upon engineers visit to site.• PO chases from customer.• Month End closure for invoices.• Working with diiferent ERP's BAN, SAP, ORACLE, SALESFORCE.Roles and responsibilities included providing training and mentoring to allteam members wherever needed for new processes or Clients received.• Processing PO and Non-PO Invoices, Generating credit notes. Show less