Aleisha Whitmore

Experience

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  Phillips Arena

  Nov 2015 - Apr 2017

  Guest Services

  Communicating effectively and professionally with guestsAppropriately greeting guests and scanning ticketsSearching bags of guests entering Philips Arena according to set guidelinesAnticipating guest needs and concernsDirecting guests to seating sections as well as other attractions and amenities within Philips ArenaHandling guest issues according to arena guidelines and code of conduct; writing incident reports in accordance to policy

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  Year Up

  Mar 2016 - Jan 2017

  Student

  I am an energetic, ambitious person who has developed a mature and responsible approach to any task that I undertake, or situation that I am presented with.I am excellent in working with others to achieve a certain objective on time and with excellence.

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  South Clayton Recreation Center

  Apr 2017 - Dec 2019

  Receptionist

  Greet customers with a warm welcome via in person or over the phone. Assist customers via over the phone or in person. Create Excel and Word worksheets to assist employees and customers. Handles recreational activities and events for community.

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  Hampton

  Oct 2018 - Dec 2019

  Night Auditor

  -Conduct end-of-day financial activities, including reconciling guest accounts and verifying all transactions.Prepare daily reports, including occupancy and revenue reports, and distribute them to appropriate departments.-Audit and balance all revenue and settlement accounts, ensuring accuracy and adherence to company policies.-Handle guest check-ins and check-outs during the night shift, providing exceptional customer service and addressing any inquiries or concerns.-Assist with security-related tasks, such as monitoring surveillance footage and ensuring the safety and security of the premises.-Process guest payments, invoices, and adjustments accurately and promptly. Show less

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  LA Insurance

  Dec 2019 - Jul 2021

  Licensed Insurance Agent

  Responsible for selling insurance policies that cover property damage and liability risks. Worked closely with clients to assess their insurance needs, recommend suitable coverage options, and facilitate the insurance application process. Ensured clients have the necessary protection in place to mitigate potential financial losses.

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  Allstate

  Jul 2021 - Jun 2022

  Insurance Agent

  Meet with clients to discuss their insurance requirements and assess their risk exposure. Analyze clients' existing policies to identify coverage gaps and recommend appropriate adjustments. Provide information and educate clients on various insurance products, coverage limits, and deductibles.

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  QW Insurance Solutions

  Jul 2022 - Aug 2023

  Licensed Insurance Agent

  Client Relationship Building to establish and maintain strong relationships with clients by understanding their unique insurance needs, providing personalized recommendations, and offering exceptional customer service. Consistently exceed sales targets by effectively identifying potential clients, promoting suitable insurance products, and tailoring solutions that align with clients' financial goals and risk profiles. Continuously enhance knowledge of insurance products, market trends, and regulatory changes, enabling the provision of accurate information and expert guidance to clients, resulting in informed and confident insurance purchasing decisions. Show less

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  Homewood Suites by Hilton

  Aug 2023 - now

  Assistant Manager