Albert Ochieng, MSc

Experience

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  ISOFT systems limited

  Sept 2015 - Mar 2016

  LEAD SYSTEMS CONSULTANT & DEVELOPER

  As a Lead Systems Developer, I took lead in implementing and deploying solutions across companies, providing necessary trainings on the deployed solutions.In addition, I participated in developing ad-hoc functionalities to be integrated with the already existing systems

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  CHROME SOLUTIONS LTD

  Apr 2016 - Oct 2018

  Senior Lead Systems Development

  As a Senior Lead Systems Developer, I oversaw team of developers in conducting systems performance analysis and evaluation of functionalities, highlighting areas for system improvement and advising on best systems to be implemented.I also carried out new technical solution designs and implementation, maintenance and calibration of commercial systems to ensure optimal performance, liaised with stake holders and external system vendors on all business processes as per the company’s business requirements.ACCOMPLISHMENTS• Translation application tool: Developed a desktop translation application tool (using Microsoft azure cognitive services, REST API & C# .NET technologies) to automate translation and export of csv file to Linnworks order management system database thus reducing the overall workload by close to 50%. • Development of Sales E-commerce site: Led team in working on e-commerce website www.direct-sales-online.com. • Automation of Product listing to Markets: Migrating the sales website to new platform to automatically synchronize with other sales platforms of the company such as eBay, Amazon, flipkart, C-Discount.• Email automation: Developed a macros script to send delayed automated email to clients requesting feedbacks. Show less

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  Kenya Airways

  Sept 2018 - now

  Tasked with Project Management of Airline customer facing departments to set strategies and automation opportunities that drive customer centricity through the digitization of customer journey and distribution systems. Using data as an asset to advance business objectives and to deliver a new innovative customer digital propositions and businesses across the airline within set budgets and timelines. Executed the calibration and implementation of commercial budgeting and forecasting system by ZenzAir technologies for Kenya Airways commercial department, resulting in a 20% increase in revenue in the financial year 2022. Provided Leadership in Analyzing Kenya airways Distribution Systems Leading to Automation and Implementation of Central Reservation system (CRS) dashboard to provide quick analysis and decision making to management hence to revenue optimization of $10 million.  Coordinated a team of more than 10 commercial technical professionals and provided leadership and direction for successful project delivery of commercial budgeting system. Conducted market research for Kenya airways corporate recognition system to identify new revenue opportunities and developed relationships with potential clients and stakeholders such corporates to increases commercial sales and deals by 5% in the year 2022. Collaborated with internal cross-functional teams in Kenya Airways to ensure project objectives were met, including product development team, marketing, finance IT and sales. Monitored project budgets and timelines to ensure profitability and timely delivery of assigned projects. Scoped project requirements, assisted to prepare budget, business Requirement Document and RFP papers for approval. Show less As a functional expert in Revenue Management (RM), I conducted systems performance analysis and evaluation of functionalities, highlighting areas for system improvement and projected benefits for KQ, leveraged and shared system knowledge across the user platforms. Collaborate with external teams to analyze, calibrate and implement of Amadeus Network Revenue Management System leading to +5% Revenue Available per Seat Kilometer by December 2019. Collaborated with Google Flight Search team to create algorithms, data pipelines and technical business logic using python to set up KQ availability on Google Flight Search improving KQ availability accuracy from 70% to 93% Led commercial technical projects from concept to delivery, including design, development, testing, and launch working with agile methodologies as well as conducting change management in the company. Developed dashboards to monitor low loads, forecast quality and exception booking trends analysis contributing to +2% booking materialization by analyzing over 4 million passenger bookings annually across 52 routes Collaborated with cross-functional teams, including technical, marketing and sales, to ensure project objectives were met and implemented to a success rate of more than 85%. Conduct risk assessments and developed mitigation plans to reduce project risks. Communicated project progress and issues to stakeholders and senior management. Selected and managed vendors who provide the company with commercial Solutions through RFP. Show less

  • Manager, Revenue Analysis

    Jul 2023 - now

  • Revenue Management, Systems & Distribution

    Apr 2021 - Jun 2023

  • Revenue Management, Systems Development Analyst

    Sept 2018 - Mar 2021