Nelson Araujo

Experience

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  Pan American Diamond

  Jan 1990 - Jan 1991

  Computer Programmer

  Analysis and Systems Development.AchievementsInventory System Development - 4GL at UnixImprove System of Sending Goods - 4GL at Unix

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  Cementos Nacionales, S.A.

  Feb 1992 - Jan 1994

  Computer Programmer

  Analysis, Design and Programming 4GL, C and UNIX Scripting Tools.Development and Performance Evaluation SystemSystem Automation Purchase OrdersParts Replacement System for Inventory LevelsApproval Workflow System of PaymentsMaintenance System Improvements Spanish AslandLogistics System Improvements and SaleInventory System ImprovementsDevelopment Workflow Document Management / Lotus NotesAccounting System Improvements

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  Software Quality

  Jan 1994 - Jan 1996

  Software Quality Engineer

  Ensure the quality of software developed in-house.Achievements- Implementation of ISO 9001, 9002 and 9003 as Software- Development simulator for system behavior.- Failures were minimized by 98%- Optimization of the execution time of the applications.- Database Quality Metrics

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  CEMEX

  Jan 1996 - Jan 2006

  Supporting both hardware and software products, escalating issues to hardware or software groupsTechnical troubleshooting and fault isolation skills in a multi-platform-system-vendor environmentIdentify, evaluate and recommend other key technologies required to support and improve the business processes. Perform scheduled configuration changes over IT infrastructure..Work with groups within IT Infrastructure and IT Applications in resolving problem issues.Problem solving: to diagnose and solve complex configuration problemsITIL Implementation for Dominican Republic and HaitiDesign and implement strategies to minimize costs and simplify IT platform (Dominican Republic and Haiti)Team Management - Track employee professional development plans against career progression framework.AchievementsCentralization of Dominican Service Center to Colombia. Savings in headcount and infrastructure.Migrate all Nortel PBXs (DR and HT) to Alcatel Enterprise.Lotus Notes Servers and Clients Upgrade from version 3 to 5 and from the Caribbean and South America (1,200 users).Implementation contingency to ensure voice and data services in Haiti during internal problems.IT leader for new CEMEX Cement plant at Dominican Republic to Assure all kind of connectivity and support for more than 30 national and international providersMove Groupware Service from Dominican Republic and Haiti to Venezuela. Mostrar menos Manager IT Infrastructure (Hardware and Software) as servers, PCs, back office, collaborations, video conference, Windows Servers and Groupware.AchievementsUNIX migration backoffice to JDEWards/AS400.Move from Microsoft Exchange Server to Lotus NotesPMI Dominican leader in JDE implementations, collaborations and SIESProject Manager for the replacement of all network devices to standards Cisco, Dell and IBM achieving savings of 42% on the platform.Move backoffice from Dominican Republic to Venezuela achieving savings of 34% of the CAPEX & OPEX equipment and licenses IBM.Y2K Project get done before 4 months deadline and there after not impacted clocked to 2000.Routers and Switches Replacement from BayNetwork to CISCO for DR and Haiti without any impact on the operations.Perform network diagnostics to remediate detected / network Reported incidentsPerform scheduled network configuration changes (SW / HW).Work with groups Within IT Infrastructure and IT Applications in resolving problem issues. Mostrar menos

  • Technology Platform Advisory

    Jan 2001 - Jan 2006

  • Process Analyst and IT infrastructure

    Jan 1996 - Jan 2001
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  CEMEX

  Jan 2007 - Feb 2015

  IT Manager and Operation Manager

  - Planning, managing and coordinating IT information security processes.- Develop strategies to improve service and more efficient users support from the first to the third level.- Planning and implementing CEMEX Network Evolution and Infrastructure for Caribbean (Bahamas, Dominican Republic, Haiti and Jamaica).- IT Strategy/Planning/Execution- Business Process Re-engineering- Customer Relationship Management- Vendor Negotiations/Contracts- IT Budget and Cost Control (CAPEX and OPEX) for Caribbean.- IT Operations Management (ITIL, ITSM)- IT Workforce and Team Management- ISO 9000 & 14000 IT Leader- IT Audit - Translate business requirements into workable solutions.- Global Technology Group track Video Conference.- Track employee professional development plans against career progression framework.- Responsible for the purchase, installation and life-cycle maintenance of PCs, servers, LAN, Video conference and WAN network connectivity equipment.Achievements- IT Migration Leader from JDEdwards Backoffice to SAP. one year for DR and six months for the Caribbean.- IT Leader to get done IT Plataform for SAP in the Caribbean- ITIL Implementation Caribbean- Designed and Implemented the first CISCO Ten Gigabit Network switched for the Caribbean at Dom. Republic.- Migration Core links DR WAN Network from centralized network service to distributed and it was the first broadband service (Codetel) at the DR.- The First DMVPN implementation at CEMEX Worldwide in the Caribbean to achieve big savings , costs minimizes about 68% in communications.- PMI Haiti - IT Business Process Re-engineering. - Design and implement strategies to minimize costs and simplify IT platform for the Caribbean.- IT leader Construrama Project to assure connectivity for third vendor party.- Caribbean Leader to move outsourcing service to IBM global outsourcing service.- Design and implementation opensource PBX's for Bahamas and Jamaica saving more 70% in communications. Mostrar menos

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  Freelance

  Mar 2015 - now

  Freelancer

  IT Consulting Service.