Rolando E. Nunez

Experience

• 

  TD

  Feb 2016 - Jan 2019

  • Acted as a liaison between customers and various back office departments to ensure customer requests are fulfilled in a timely manner.• Evaluated customers needs and suggested relevant products and services.• Educated customer regarding financial products and assisted them to reached their financial goals. • Overall knowledge of banking federal and state regulations. (NMLS) • Mentored less experienced reps and tellers throughout the region• Traveled the region to assist other branches during periods of being short staffed• Ensured all customers financial needs are met by referring to business partners Show less

  • Dispute Resolutions Specialist

    May 2018 - Jan 2019

  • Customer Service Representative

    Nov 2016 - May 2018

  • Bank Teller

    Feb 2016 - Nov 2016
• 

  PNC

  Jan 2019 - May 2021

  Branch Sales & Service Associate I (MLO)

  Responsible for acquiring and deepening the branch customer base through a variety of proactive sales and service activities. Managing the customer experience by identifying opportunities to improve the customer's financial well being. Collaborating with ecosystem partners to grow customer's share of wallet. Positions PNC solutions to drive new revenue and customer loyalty.

• 

  NJ Credit Repair LLC

  May 2019 - now

  President

  Responsible for ensuring exceptional customer experience while maximizing results and customer satisfaction. In charge of the creation and application of company policies and regulations.