Taimoor Shahzad

Experience

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  FirstStep Communications

  Feb 2018 - Sept 2020

  Senior Customer Sales Representative

  ◉ FirstStep Communications , based on the high quality and conversion, has been recognized as one of the Top Producers of Live Transfer Mortgage.My job here was managing incoming calls and customer service inquiries, generating sales leads that develop into new customers, and identifying and assessing customer needs to achieve satisfaction. As a senior Agent provided guidance and direction in the development of new CSRs.

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  Neurorobotics Research Group, Air University, Islamabad

  Feb 2021 - Jun 2022

  Research Assistant

  ◉ Embedded system Design, Research and Development.I worked on their funded project and designed an embedded system of lower limb exoskeleton using multi modal sensor based approach.

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  KP LEADS

  Jul 2021 - Sept 2021

  Customer Sales Representative (Lead Verifier)

  ◉ Telemarketing Service.I used to managing incoming calls and customer service inquiries, generating sales leads that develop into new customers, and identifying and assessing customer needs to achieve satisfaction.

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  HUAWEI Pakistan

  Jun 2022 - Sept 2022

  Optical Network Engineer

  Learned Optical Network Engineer Learning Records and Implemented in tasks BOQ, LLD, Network Topology & HLD Review. Applied MDT/TCN through Citrix on STC. Netstar Design Tool, Dataanalysis, solution design, , solution implementation, capacity expansion. Hedex, ICS lite, Info finder and ICase General knowledge WDM Network Design Cyber, Network & Information Security Exams & Certificates understand the Internal Process(PPT, Excel Script & MOM etc.).Develop Knowledge of Huawei products and Solutions Integrated with Optical network. Training & Certifications including 3C Certifications Show less

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  Huawei

  Sept 2022 - Jun 2024

  Migration Readiness: Prepare OTN platform for SDH service migration.Service Migration: Lead the migration of SDH services to OTN.Onsite Support: Assist with migration surveys for Huawei, Nokia Alcatel, and Ericsson nodes.Survey Management: Conduct uplink and downlink surveys; manage data for migration planning.NOC Coordination: Collaborate with Customer NOC for daily activities and troubleshooting.Resource Management: Oversee teams, resources, and materials for project execution. Show less Contributed in PHP W&T DWDM Project, Bahrain STC Project, Saudi STCProject & Saudi Mobily SNFN Project 2020.Reviewing HLD & proposing hardware and services that meet customer requirements. BOQ Review - Input solutions. WDM Network LLD Designing. Transmission tool - Netstar Planner(DWDM planning and design) for PHP Globe Customer. SWAP service migration Method of procedure delivery. Designing Solution for Migration of services from other vendors equipment to Huawei Equipment and from Huawei OSN 6800 series to OSN8800/OSN9800 series Equipment For STC Bahrain Customer. PAT/Soft PAT/ETM . Software Upgrade OSN 9800/OSN 1800 NG WDM Series. Node Integration & Commissioning, OCh creation, Client Services configuration and TCN/MDT Tickets creation as per SaudiSTC Standards.SW PAT, BOQ Review, Solution Check as per Design. Remotely support to onsite teams as an Implementation engineer for New Node integration, Board expansion, ASON, SNCP, board relocation, Stability testing (10G &100G) and HW PAT OTN Activities. Coordination with Customer NOC for daily activities and Troubleshooting as per Saudi Mobily SNFN standards. Have sound expertise about installation, Network Commissioning, O&M and Service Provisioning of TXN Network on U2000 and NCE-T. Provided support to Customer related to NE inventory, Alarms, Node Visibility details etc. Provided support in FO/L2 for troubleshooting of different scenarios: Live ring Open, Hardware failure of card/boards.NE visibility issues, Span loss issues, Environmental Alarms etc. Show less

  • Frontline Saudi Arabia

    Jan 2024 - Jun 2024

  • Optical Transmission Network Engineer

    Sept 2022 - Jan 2024
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  Innovative Systems (ISys)

  Jul 2024 - now

  Testing and Commissioning Engineer

  • Technical Expertise: Skilled in DWDM(OTN), MPLS-TP, and SDH equipment (OSN Series, PTN 990 Series, OptixTrans Series).• Project Coordination: Collaborate with project management/design teams; prepare ITP, FAT, and SAT documents. Conduct surveys for different products.• Testing: Conduct FAT/SAT for MPLS-TP and DVMs; validate performance metrics in front of clients and third parties (mean launch Power, Receiver Sensitivity, channel gain, insertion loss of different boards, BER, E1 Pulse Mask, FXS/FSO, Ringing Voltage …).• Installation: Installing and commissioning new sites and performing SAT with Clients, providing technical support to NOC to add new Nodes on NMS.• Configuration: Configure Huawei OSN, PTN, and OptiXtrans products; proficient with Optix Navigator and Huawei iManager tools. Good command and basic knowledge of Huawei iManager LCT, U2000, WEBLCT, NCE-T, and NCE-IP.• Troubleshooting: Use telecom Instruments such as SDH Analyzer, 10G/1G Analyzer, Optical Power Meter, and Fiber media testing via EXFO /VIAVI OTDRs.Link commissioning/troubleshooting.• Client Relations: Communicate effectively with clients to address technical issues.• Safety Compliance: Ensure a safe working environment following HSE regulations. Show less