Heather Gandy

Experience

• 

  High End Systems

  Sept 1998 - Oct 2000

  Project Manager

  • Managed projects relating to on-hand inventory versus sales dollars, purchase price variances, obsolete inventory levels, sales and production reports to monitor spending, profitability and efficiency. • Developed and monitored departmental budget. • Production and International OEM Purchasing Agent. • Completed System 9000 User Training for ISO 9001 implementation.

• 

  Dell

  Oct 2000 - Dec 2003

  Product Manager

  • Defined/delivered Online Store enhancements raising competitive position, increasing sales force efficiency and online electronic order penetration by simplifying the site flow, improving product imagery, and enhancing search results.• Executed online marketing campaigns and overall merchandising strategy for product lines, including weekly promotions, organization/purchase path and associated metrics.• Hosted offsite customer focus groups for future online development.

• 

  HMH

  Aug 2008 - now

  • Co-sponsor of the Women Empowered Employee Resource Group (ERG).• Founder & Chair of the HMH Accessibility Advisory Board.• Chair of the HMH Multilingual Learners Council.• Lead enterprise initiatives to unify corporate systems, enable data insights, and drive access, equity, and diversity. • Elevate accessibility in all content and platforms as a senior leader in the Equity & Inclusion Office.• Chair of volunteer activities on the Community Investment Council for the Round Rock location.• Champion new operational methodologies to maximize application utilization, reducing production cost and effort.• Direct Digital Archiving & Media Services team in cataloging and implementation of data standardization to support intellectual property management. • Direct AI, RPA, data intelligence and analysis to drive data excellence which informs the business and enables adherence to contractual obligations, and optimizes automation. Show less

  • Vice President, Content & Production Experience

    Oct 2020 - now

  • Vice President, Content & Production eXperience

    Aug 2008 - now