Raffaele Lionetti

Experience

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  TIA NETWORKS S.R.L.

  Mar 2005 - Jun 2023

  Technical support team Lead - Ops Develop

  Team Leader Technical Support: managing ticket system, writing SOP and KB's for the company, sales and contract implementation, coaching staff, training pre sales and post sales remote and onsite to our client portfolio.I take care of the assistance and training of Teamsystem software: Alyante, Gamma Enterprise, TS Azienda, Teamsystem Experience, of the Commercial, Administration and Production modules.Installation and maintenance of Teamsystem software on Microsoft and Unix servers.Teamsystem software webservice management, log analysis, and troubleshooting activities.Maintenance and management of the Apache Tomcat web server, for the management of a proprietary procedure in the medical field for the management of RIS and PACSOps Develop:Verticalization development on Teamsystem products through Visual Basic 6, VB Script and Microsoft SQL Server database, creating queries, views and stored procedures. I implement the print reports in the Crystal Report environmentI have developed several CRM and procurement sw solutions in python environment with django web framework with MYSQL database and postgresqlI have developed applications for warehouse management in .net c # and asp environmentI have implemented a flutter app for managing warehouse picking with database SQLITEFor a certain period of time I have been managing systems assistanceBusiness Intelligence:I process Excel data or from sql databases through business intelligence software in particular with the Qlik Sense platform Show less

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  Puglia Taste & Culture

  Jul 2017 - Mar 2021

  Co-founder

  Staff and administrative management.Domain management, web development

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  Ministero dell'Interno - Corpo Nazionale dei Vigili del Fuoco

  Jun 2023 - now

  Vice direttore informatico