Monica Vail

Experience

• 

  Des Moines Golf and Country Club

  Mar 2013 - now

  Managed and executed casual dining, fine dining, quick service and banquets Interviewed and hired candidates for all food and beverage area Oversees all aspects of clubhouse operations on a daily basis Manages staff of 5-35 throughout various departments Determines pricing and adds food and beverage items to Point of Sale System Responsible for organizing weekly schedules Maintains inventory and orders products as necessary Collaborates wine vendors to regularly bring in new products and creates wine list Conducts interviews, orientation, and training for new staff members Handles and resolves complaints from members, guests and staff Conducts monthly staff meetings to address changes and concerns Member of the Club Management Association of America Show less

  • Assistant Clubhouse Manager

    Feb 2014 - now

  • Summer Intern

    May 2013 - now

  • Server

    Mar 2013 - now
• 

  Sam and Gabe's

  Jan 2017 - now

  General Manager
• 

  Heart of America Group

  Mar 2018 - now

  FOH Executive
• 

  Wellman’s Pub and Rooftop

  Aug 2018 - May 2019

  Assistant General Manager
• 

  St Kilda Cafe and Bakery

  May 2019 - now

  General Manager