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Christopher Sandberg

Christopher Sandberg

Internet Sales Manager

Followers of Christopher Sandberg215 followers
location of Christopher SandbergLake Elsinore, California, United States

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  • Timeline

  • About me

    Support Specialist / Help Desk Manager

  • Education

    • UCSD Extensions

      2014 - 2015
      Unix Administration Computer Science Still Enrolled

    • University of Phoenix, San MarcosEnrolled

      2011 - 2013
      B.S Information Technology, Information Systems Security

    • Cochise College

      2010 - 2011
      A.A.S Computer Information Systems

  • Experience

    • CardinaleWay Mazda

      Jan 2009 - Dec 2009
      Internet Sales Manager

      I was responsible for half of the incoming leads in the Internet Department. Also helped run the network of computers.

    • Cochise College

      Jan 2010 - Jan 2011
      Network Administrator

      I was part of an administration team that ran a lab of about 100+ clients and 200 end users. I was responsible for managing the WDS for rapid deployment of Windows 7 across many computers. I had to maintain Active Directory and Group Policy. Maintained an active backup schedule and followed Best Practices.

    • Miva, Inc.

      Jan 2012 - Jun 2015
      Technical Support Technician 2

      Job Responsibilities Include:Technical support for Miva Merchants proprietary e-commerce solution.Take on escalated tickets from other techs.Work with engineers in many software engineering issues.Troubleshooting advanced software issues.Managing DNSManaging Email systemsTroubleshooting EmailsTroubleshooting Miva Merchants Engine.New account setups.Serve as a lead for special event promoters.Migration of existing sites to our environment.Software troubleshooting for Synchro (software that connects the shopping cart to quickbooks) * This would require troubleshooting of Windows and Quickbooks at times.Light sales, new hosting sign ups and fixed price design services.Working with command line: Troubleshooting mail server issues; moving files, creating development sites. Show less

    • Etica Inc

      Aug 2015 - Oct 2016
      HIPAA Hosting Specialist / Government Sales Specialist / Technical Support 2

    • Excedeo

      Jul 2017 - Feb 2018
      Support Engineer / Dispach

      Handling support tickets efficiently through phone, email, and remote sessions.End user support for Windows, networking, printing, server support.Dispatching technicians to clients for on-site support.Managing the help desk for technicians.Onboarding of new clients and preparation of project implementation.On-site travel to client facilities for IT repairs.Installing new rack mounted servers. Installing battery backups. Installing/Configuring Network PrintersInstalling switches, and firewalls. Installing/configuring WAPsImplementing and managing Active Directory3rd party software support (JONAS, Great Plains, Quickbooks)Quality Assurance for projects completed by the team.Light sales for upgrading services that we offer. Show less

    • Altman Plants

      Oct 2018 - Mar 2020
      PC Support Specialist

  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Christopher Sandberg
      Eagle Scout Boy Scouts of America Grand Canyon Council Dec 2002 I earned my Eagle Scout in Mesa, Arizona in 2002

  • Volunteer Experience

    • Eagle scout

      Issued by Boy Scouts of America
      Boy Scouts of AmericaAssociated with Christopher Sandberg