Philippos Hadjioannou

Experience

• 

  Emporio Sportivo

  Jan 1991 - Jan 1995

  Assistant Accountant
• 

  Avis Greece

  Jan 1995 - Mar 1996

  Assistant Accountant

  • Responsible for the International Contracts Ledger, reconciliation of bank accounts

• 

  ICL Services

  Apr 1996 - Mar 2003

  • Responsible for the timely, complete, accurate, cost effective delivery and completion of the company’s projects • Introduced new workflow on Contracts / Orders monitoring • Developed negotiation skills, constant focus on Margin Improvement • Managed 14 engineers involved in Retail / Public Sector Support Contracts• Responsible for allocating tasks to engineers (servicing client contracts), monitoring progress of calls, following up with clients (ensuring client satisfaction levels), and reporting (internal / group reports and SLA compliance reports to customers)

  • Operations Manager

    Apr 2001 - Mar 2003

  • Contracts’ Administrator and Purchases/Logistics Manager

    Mar 1998 - Mar 2001

  • Service Desk Manager / Administrator

    Apr 1996 - Feb 1998
• 

  S&T AG

  Apr 2003 - Dec 2005

  Operations Manager - Acting GM
• 

  SingularLogic

  Apr 2006 - now

  • Reporting to the Commercial Division General Manager • Responsible for the yearly budget compilation and its fulfilment. Delivered record breaking budget achievement in 2013 – 2014, leading SingularLogic to a dominant position for the Fuel Market (I/O Systems) • Leading a team of 11 professionals, that deliver account management, pre-sales support and product management for Retail and Fuel Market Segments Senior Account Management for major Company’s accounts within the Retail and Fuel Segments (Marinopoulos, Coral Shell, EKO, H&M) • 2013 – 2014 – 2015, Led SingularLogic to rank as #1 IT company in Greece for Petrol Stations’ systems, with more than 1.650 systems nationwide • July 2015 - Led SingularLogic to its first Fuel Retail genuinely International Deal with Lukoil • July 2016 – AVIN COCO sites (100) deal, leading to a 5 out of 5, with the major Greek Oil Companies (previously Coral/Shell, EKO, Aegean, ELIN) Show less • Reporting to the Retail & Fuel BU Manager • Managed a team of 17 consultants and 3 Project Managers • Successfully delivered local and international projects for the Retail and Fuel Market Segments, for a variety of products and solutions, local and international • Senior Account Management for existing and new accounts in Fuel Market (Shell, EKO - BP, ELIN, JetOIL, Aegean, etc) • Local Service Delivery Manager for all International Contracts (via Fujitsu Services UK, including H&M, BP, VISA, Electrolux, Lufthansa, Agfa, etc). Show less

  • Director, Retail & Fuel BS

    Jul 2020 - now

  • Retail & Fuel BU Manager

    Jan 2018 - Jun 2020

  • Sales Head (Retail & Fuel Commercial Segments)

    Jan 2012 - Dec 2017

  • PM & Services Manager

    Apr 2006 - Dec 2011
• 

  Epsilon SingularLogic

  Nov 2023 - now

  Director, Retail & Fuel BS