Amanda Starner, MBA

Experience

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  Country Inn & Suites By Carlson

  Apr 2009 - May 2015

  Front Desk Supervisor / Sales and Marketing Assistant

  • Assist management in scheduling employees and resolving customer issues. • Conduct training sessions for team members.• Developed administrative and customer service skills through front desk duties.• Assist Director of Sales and Marketing with maintaining and developing corporate accounts.

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  Messiah University

  Aug 2011 - May 2015

  Ticket Office Receptionist

  • Sell tickets to major events of the college. • Professionally answer the Messiah College Switchboard phone and direct callers to the appropriate office.

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  Knight Transportation

  Jun 2015 - Dec 2015

  Market Manager / Regional Account Manager

  • Manage daily operations of 15-20 accounts and ensure their satisfaction while generating revenue.• Analyze needs of the Pennsylvania and New England markets and provide rates accordingly.• Book freight with customers and enter the information into AS400 System. Effectively communicate all necessary freight information to driver and customer.• Achieved account growth in excess of 40% in first 90 days at position and 60% in first 180 days.

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  Vectron International

  Mar 2016 - Dec 2018

  Business Relations Specialist

  • Review customer RFQs and RFPs and provide quotations. When necessary, negotiate pricing to ensure customer satisfaction and internal profit margins.• Identify and qualify target growth accounts and business opportunities through analysis of customer profile, revenue history, target pricing, and application of product.• Participate in annual contract pricing review and negotiations.• Screen all new global accounts (customers and suppliers) to ensure compliance with ITAR and Federal Export Administration Regulations.• Process new sales opportunities and follow them through the steps of the sales pipeline – suspect, prospect, project, design-in, and production.• Manage all aspects of customer forecasting to provide ERP projections - specifically revenue and production planning.• Manage all aspects of multiple consignment/VMI programs for key accounts.• Receive, review, and process customer purchase orders. Communicate all necessary information about the product, test requirements, pricing, and shipping method with appropriate internal teams.• Provide schedule updates and program management support.• Manage Reference Design activity with Director of Product Marketing.• Created and managed a survey/feedback program for global field sales representatives. • Receive and process requests for Return Material Authorization (RMA) by reviewing product warranty information, customer credit/debit information, and failure analysis report provided by QA. Show less

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  Carlisle Construction Materials

  Jan 2019 - now

  • Product Specialist - Specialty Products and Sustainability

    Sept 2022 - now

  • Specialty Products Project Manager / Inside Sales

    Jan 2019 - Sept 2022