
Valeria Castorina
Marketing Assistant

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About me
Cargo Global Project Manager at Menzies Aviation
Education

New Horizons Computer Learning Centers - Englewood
2015 - 2015Microsoft Office Computer/Information Technology Administration and Management CertificateExcel, Word, Power Point & Outlook

IATA Training
2021 - 2022Audit, Quality and Risk Management for Temperature Controlled Cargo CertificateCEIV Responsible Person

IATA Training
2016 - 2016Air Cargo management Aviation/Airway Management and Operations CertificateThe course provides a 360° management perspective from industry experts working at the most successful airlines and freight forwarders about the air cargo industry. Review of the cargo management system with an international perspective, focusing on the business, operations and regulatory fundamentals. Explore how the air cargo industry is changing and how to identify opportunities to become more successful as a manager in your company

IATA Training
2016 - 2016Managing Air Cargo Operations Aviation/Airway Management and Operations CertificateMaster the techniques of planning, building and managing Air Cargo Operations. In a world of increasing competition, a clear business strategy is crucial, and more important than ever before. Learn how to define a correct business strategy and also to put that strategy into action.The techniques presented in this course will help you to save money, avoid risks, enhance your cargo operations and achieve profitable growth in today’s and tomorrow’s business environment. It will show you how to… Show more Master the techniques of planning, building and managing Air Cargo Operations. In a world of increasing competition, a clear business strategy is crucial, and more important than ever before. Learn how to define a correct business strategy and also to put that strategy into action.The techniques presented in this course will help you to save money, avoid risks, enhance your cargo operations and achieve profitable growth in today’s and tomorrow’s business environment. It will show you how to develop an effective Air Cargo Operations strategy and manage it successfully. Show less

IATA Training
2016 - 2016Cargo Marketing and Advertising Aviation/Airway Management and Operations CertificateExamine cargo demand and create marketing solutions for your target market; strategize creative and cost-effective marketing

Università di Pavia
-Master of Business Administration - MBA
Università degli Studi di Pavia
2007 - 2010Bachelor's degree Business/Managerial Economics
Università di Pavia
2010 - 2012Master of Business Administration - MBA
IATA Training
2016 - 2016Air Cargo Management DIPLOMA Aviation/Airway Management and Operations DiplomaThis diploma will gives a well-rounded introduction to today’s complex air cargo industry, helping to get a head start in my career at an airline, freight forwarder or ground handling company.

Università degli Studi di Pavia
2010 - 2012Master of Business Administration - MBA E 110 lode
Universidad de Córdoba
2010 - 2011Master's degree Business Administration and Management, General Erasmus
IATA Training
2016 - 2016Air Cargo Security Aviation/Airway Management and Operations CertificateSecurity is a critical element the of the air cargo supply chain. Regulators and industry are working together to further secure the supply chain while ensuring the flow of commerce.
Experience

Arrow Electronics
Sept 2012 - Mar 2013Marketing AssistantDevelopment of product designs, management of relations with suppliers for the registration of new projects for the markets in Italy, France, Spain, Israel and Greece, extraction and re-processing of sales data, product coding, updating of product sheets and price lists to support the sales force.

Jakala Marketing Solutions
Apr 2013 - Oct 2013Account ExecutiveDevelopment of loyalty and incentive promotional campaigns, in particular:- Planning and management of offline communication plans (brochures, postcards and flyers) and online(DEM, Newsletter, websites)- interface with sponsoring companies- CRM activities and analysis of the initiatives- Co-marketing activities- Preparation and planning of budgets- Scheduling of activities carried out by the various company departments- Power Point presentations and reports

Gruppo Inventa srl
Nov 2013 - Feb 2014Managerial Consultancy-Strategic consultancy, including the development of business plans and sales strategies.-support to the corporate reorganisation in terms of human resources and short and long term business activities-improving the corporate climate and developing teams whit in the company employees- improvement and communication of the corporate image

SBDC merced california
Mar 2014 - May 2014Intern-complete review of the Alliance SBDC website providing the SBDC director with a thorough analysis and recommendations for improvement-attendance of numerous staff meetings and business trainings offering feedback on organizational issues-administrative, reception and clerical support

Etihad Airways
Jul 2015 - Sept 2017I was in charge of the Rome’ station for the joint venture of Etihad and Alitalia Cargo. Main duties were: the daily management of 200+ flights; development of the synergy of the two brands for the Italian market, alongside the redevelopment of the Cargo Procedure Manual. The objective of the programme was to create highly skilled and qualified personnel in key areas of the aviation business. There were many specialties available such as, Finance, HR, Revenue Management, Network Planning and Cargo Logistics; which is the one that launched my career.I had the opportunity of learning on the job and build experience in all the different departments of a full Cargo Company.
Cargo Operations Manager
Jun 2017 - Sept 2017Cargo Graduate Manager
Jul 2015 - Sept 2017

Alitalia Società Aerea Italiana S.p.A.
Oct 2017 - Mar 2018Operations SupervisorBased in the Rome’s HQ, I was following the day to day management of the handler’s activities. Point of reference between the operations and the cargo teams (i.e. Revenue Management, Business Analysis, Sales). Distributing data and information across Alitalia’s other departments: procurement, international affairs, crew management and network planning.
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Worldwide Flight Services (WFS)
Jun 2018 - Nov 2020Supporting our key customer, American Airlines, reporting to the Managing Director. Managing 4 different teams: warehouse, import/export office, airside transport and Unit Load Device team. The oversight of these departments ensures the optimal delivery and efficiency in service. Working on our American Airlines contract reporting to the Operation Manager. My main duties revolved around being able to deliver timely services in accordance with American Airlines SLA.
Cargo Operation Manager
Jul 2019 - Nov 2020Operation Supervisor
Jun 2018 - Jun 2019

Menzies Aviation
Nov 2020 - nowSupporting the global team on big projects, from opening new station to developing new technologies and systems. Head of the documentation department, implementing and developing all import&export processes, with about 60 teams member. Responsible for all airline customers at Menzies LHR, with a team of account managers. Bringing the service quality and customer’s satisfaction to the upmost.
Cargo Project Manager Global
Jul 2022 - nowCustomer Service Manager
Nov 2020 - Jul 2022
Licenses & Certifications

IATA Air Cargo Management Diploma
Volunteer Experience
socio
Issued by leo club on Jan 2014
Associated with Valeria Castorina
Languages
- itItaliano
- inInglese
- spSpagnolo
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