Nicole Reynolds, LMHC

Customer Service Representative

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Worcester, Massachusetts, United States

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Timeline
About me
Mental Health Clinician
Education
- Assumption College Rome Campus
  -
  I studied abroad in Rome, Italy in Spring 2015.
- Morris Catholic
  2009 - 2012
  Activities and Societies: Honor Roll Student, National Honor Society, International Thespian Honor Society, Tri-M International Music Society
- Assumption University
  2012 - 2016
  Psychology with a Concentration in Behavioral and Brain Science
  Activities and Societies: Through Campus Ministry, I lead various retreats and was the co-coordinator of the peer ministry program. Through the Reach Out Center, I volunteered to read and assisted children in the classroom and visited elders in a facilitated living home. I was also a member of the international traveling choral and performed in Ireland. I was a member of Merely Players in which I was a performer in student directed shows.
- Assumption University
  2016 - 2019
  Master's Degree Clinical Psychology
Experience
- Kings Super Markets
  Jan 2012 - Aug 2015
  Customer Service Representative
  Provides customer service by assisting and communicating with patronsProcesses financial transactions on the register Trains and orients new staff to policies and procedures Assists with event preparation by making deliveries
- Brain Injury Association of MA
  Sept 2014 - Jan 2015
  Advocacy Intern
  Advocating for people who have suffered from brain injury Interviewing survivors of brain injury to determine their needs in the communityTalking to legislators to share what has been learned from survivors Enter, organizing, and analyzing data in MS office
- Assumption University
  Sept 2015 - May 2016
  Research Assistant
  Conducting research in areas of social and personality psychology Analyzing data using various software programsConducting experimental paradigms and working with participantsPerforming literature reviews Parmley, M., Zhang, F., *Gostkowski, R., & *Reynolds, N. (2017, January). The serene mind: Serenity and holistic perception. Poster presented at the 17th Annual Meeting of the Society for Personality and Social Psychology, San Antonio, TX.
- Riverside Community Care
  May 2016 - May 2019
  ACCS GLE/ Community Support/ Respite Counselor
  Group Living Environment Counselor (July 2018- Present)• Provides guidance on living safely in the community • Assists individuals in maintaining their physical and emotional health • Educates individuals on skills and resources needed to live independently • Implements treatment plans and supports individual’s goals• Provides transportation to individuals’ appointments• Prompts individuals to complete activities of daily living • Medication Administration Certified Respite Counselor (Oct 2017- July 2018)• Completed intakes of new individuals • Assured consumer’s safety and stabilization • Provided therapeutic interventions for individuals in crisis • Taught individuals basic DBT and CBT skills for handling crisis • Facilitated groups to provide education on risk reduction• Provided transportation to consumer’s appointments • Medication Administration Certified Community Support Counselor (May 2016- Oct 2017)•Assisted high-risk individuals to be successful through teaching and prompting of daily living skills• Supported individuals in transitioning out of state hospitals into community living• Involved in creating comprehensive assessments of each person• Evaluated person's capacity and motivation to collaborate with community service providers and supports• Provided structured and systematic programming to build and strengthen community living• Medication Administration Certified Show less
- Children's Friend, Inc.
  May 2018 - Feb 2023
  • Calls clients who have applied for services and schedules intake • Performs clinical assessment interviews • Completes an assessment report including giving a client a DSM 5 diagnosis • Implements an appropriate treatment plan and discusses this with the client • Documents progress notes, quarterly reviews, and discharge plans • Meets with clients on a weekly basis for therapy sessions • Attends weekly clinical staff meeting to discuss and present cases • Calls clients who have applied for services and schedules intake• Performs clinical assessment interviews • Completes an assessment report including giving a client a DSM 5 diagnosis • Implements an appropriate treatment plan and discusses this with the client• Documents progress notes, quarterly reviews, and discharge plans• Meets with clients on a weekly basis for therapy sessions • Attends weekly clinical staff meeting to discuss and present cases
  - Mental Health Clinician
    May 2019 - Feb 2023
  - Clinical Intern
    May 2018 - May 2019
- RFK Community Alliance
  Feb 2023 - now
  Licensed Mental Health Counselor
Licenses & Certifications
- CPR and First Aid
  American Red Cross
  Jun 2015
Honors & Awards
- Awarded to Nicole Reynolds, LMHC
  The Emmanuel d’Alzon Crown and Shield Award Assumption College May 2016 The Emmanuel d’Alzon Crown and Shield Awards honor students who have distinguished themselves in the areas of leadership and service to the College.The recipients of these awards have protected (shield) and furthered (crown) the interests of the student body and College in various areas of leadership and community service to students and others. Crown and Shield Awards are reserved for those few students who have truly demonstrated outstanding character and integrity during their tenure at the… Show more The Emmanuel d’Alzon Crown and Shield Awards honor students who have distinguished themselves in the areas of leadership and service to the College.The recipients of these awards have protected (shield) and furthered (crown) the interests of the student body and College in various areas of leadership and community service to students and others. Crown and Shield Awards are reserved for those few students who have truly demonstrated outstanding character and integrity during their tenure at the College. Show less
- Awarded to Nicole Reynolds, LMHC
  Dean's List Assumption College Dec 2014
- Awarded to Nicole Reynolds, LMHC
  Dean's List Assumption College May 2014
- Awarded to Nicole Reynolds, LMHC
  Girl Scout Gold Award Girl Scouts of Northern New Jersey May 2012 The Gold Award recognizes the work of Girl Scouts who demonstrate leadership culminating in 80 hours or more, dedicated towards a service project that has lasting effects in the community.