Roxie Davidson

Roxie Davidson

Customer Service Assistant

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location of Roxie DavidsonGreater Aberdeen Area

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  • Timeline

  • About me

    Fundraising Coordinator at Friends of ANCHOR

  • Education

    • Westhill Academy

      2008 - 2014
    • Robert Gordon University

      2018 - 2022
      BA Hons Public Relations 2:1
    • North East Scotland College

      2014 - 2015
      HNC Visual Communication A
  • Experience

    • Marks and Spencer

      May 2016 - Sept 2019
      Customer Service Assistant

      I worked in both the Bureau De Change and customer service deskCustomer facing role where I dealt with a wide variety of people and queries on a daily basisMet targets set by store and bankExperience in working in fast-paced and high-pressure situationsCustomer Services Department - handle a large amount of refunds, queries and complaintsBureau De Change - handled various currencies, engaged in financial transactions with customers and daily balancing procedures, trained new starts Show less

    • Barclays

      Sept 2019 - Oct 2020
      Essential Banker

      Delivered excellent customer service while managing a range of customer banking queries in a busy environment. I also took on the role of citizenship and wellbeing champion in my branch where I was – responsible for organising fundraising events to support local charities and supporting colleagues with their wellbeing both in and out of the workplace.

    • Friends of ANCHOR

      Feb 2021 - Apr 2021
      Placement Student
    • C M Styling

      May 2021 - Dec 2021
      Event Coordinator
    • Friends of ANCHOR

      Dec 2021 - now
      • Fundraising Coordinator

        Jan 2023 - now
      • Fundraising Assistant

        Dec 2021 - Jan 2023
  • Licenses & Certifications