Cynthia Sosa Rivera

Experience

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  Caribe Hilton Hotel

  Sept 1986 - Dec 1992

  HOSPITALITY SUPERVISOR

  • Directed, organized, managed and supervised the overall operational activities of a restaurant, including collaboration of the supervision of the main kitchen personnel alongside the kitchen supervisor. Assisted in the development of special F&B promotional offers and developed strategic internal and external client communication, achieving an excellent and easy going ambience for employees and clientele.

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  Puerto Rico Department of Transportation and Public Works

  Sept 1993 - Nov 1999

  HUMAN RESOURCES ANALYST I TO III

  • Human Resources Analyst III – supervised and organized all work activities the Job Classification and Retribution Working units. Analysis of highly technical and complex personnel transactions in compliance with personnel state regulations and federal acts.• Human Resources Analyst II – supervised the Job Classification working unit; collaborated in the supervision of the Retribution working unit. Analyzed and recommended diverse personnel transactions. Advised the HR Director, supervisor and other personnel in general, of technical processes and regulations for personnel transactions.• Human Resources Analyst I – participated in the development and implementation of the Job Classification and Retribution Plan for the Department of Transportation and Public Works. Performed analysis, statistics, audits and recommendations for existing job classifications, retribution scales and creation of new ones based on the evolution of the class. Show less

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  Puerto Rico Planning Board

  Nov 1999 - Sept 2010

  • Assistant Project Management Officer and Executive Member for diverse work Committees for the development and implementation of the procedures for the reviewed Puerto Rico Permits System.• Organized and coordinated the work agenda and schedule for meetings, activities and special events related to the procedures followed for the Puerto Rico Permits System.• Successfully led the Change Management Committee and overviewed the personnel recruitment for each agency within the permits system, on behalf of the Puerto Rico Planning Board, during the implementation phase of the Puerto Rico Permits System.• Created, organized, coordinated and offered onsite personal and power point presentations, comprehensive trainings, other educational activities and general work related social events, with a 100% attendance. Show less • Participated as Assistant Project Manager and Executive Member of the committee for the analysis and review of the Special Plan for the Northeast Ecological Corridor, with the purpose to establish the area to be defined as land to be conserved and protected from future constructions. • Organized, coordinated, programmed the work agenda and scheduled meetings, events and onsite inspections.• Established effective liaisons with mainland and international consultants and drafted informative reports for the President and Board Members, of the Puerto Rico Planning Board. Show less • Managed, directed, coordinated, administrated and supervised the overall operational activities of the Secretariat of the Puerto Rico Planning Board. • Evaluated and reviewed issues and special of major future development project submittals and applied planning process regulations and analysis techniques to calculate adequacy or possible risks. • Represented the Chairman of the Planning Board during internal and external meetings and activities, established professional liaisons; created strategic alliances and effective coalitions with State Legislators, the Governor’s Office and other private and public officials. • Overall IT Administrator of Oracle based software used for the permits procedures. Show less • Research and analysis of legislation, regulations and procedures for the planning process; actively coordinated and participated in the Board’s weekly meetings and advised the Board Members during the evaluation of cases and special planning districts.• Prepared computerized minutes of the Board meetings, onsite.• Actively collaborated in the general management, administration and supervision of the overall operations of the Secretariat of the Puerto Rico Planning Board; in charge of the Human Resources and Change Management processes.• IT Administrator for end users of a customized software designed for the permits procedures; actively participated in the design of a flow control program for the archives. • Researched and analyzed submitted proposals and permits projects, for the development of computerized technical reports. Show less

  • SPECIAL AIDE TO THE CHAIRMAN

    Jul 2010 - Sept 2010

  • AUXILIARY UNDER SECRETARY

    Oct 2009 - Jun 2010

  • PLANNING BOARD SECRETARY

    Jan 2009 - Sept 2009

  • AUXILIARY UNDER SECRETARY

    Nov 1999 - Dec 2008
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  Office of the Inspector General of Permits

  Oct 2009 - Jun 2013

  SPECIAL AIDE TO THE INSPECTOR GENERAL OF PERMITS

  • Led the change management, training, human resources procedures and policies, in compliance with the organizations’ and local state regulations.• Administrated the budget assigned for diverse areas like, human resources, facilities, contract negotiations, supplies and office material acquisitions and maintained adequate record of the inventory.• Successful in the coordination of the work agenda for the Ethics Awareness Program, for which I scheduled activities and special events, in compliance with the State Ethical Educational Program. • Coordinated meetings with diverse local agencies to discuss matters of delicate and complex nature, related to the permits system.• Established successful communication, relations and liaisons with internal and external clients related with the services offered by the Inspector General of Permits Office.• Executive Member of various committees related to the office administration, human resources, budgeting, strategic planning, facilities and other administrative issues.• Overall IT solutions administrator to end users: software included MS Suite, SIF 2000 (Human Resources attendance software) among others. Performed as web master between the Inspector General’s Office and other public and private entities. Show less

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  Genesis, Professional Planners & Partners

  Jan 2014 - May 2015

  FREELANCE CONSULTANT

  • Counseled clients on the process and regulations established for the submittal of different consultations, construction and operating permits authorizations rendered by the Permits System Offices• Performed research, developed planning technical reports and represented clients during meetings and public hearings related to consultations submittals in meetings and public hearings and prepared recommendations, when needed.• Organized the work agenda and schedule, in coordination with the President of the company as well as with clients. Show less

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  MoreLifeBiz

  Jan 2015 - now

  Business Consultant
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  Consultant & Formateur

  Oct 2015 - now

  Founder MoreLifeBiz