Experience

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  New jersey manufacturers insurance companies

  May 2004 - Apr 2021

  Senior information technology project manager

  • Spearheaded large-scale projects that consistently achieved prominent levels of customer satisfaction, by leveraging my leadership, coaching and decision-making expertise. Selected project accomplishments include:- Guidewire Billing Center product enhancements and state expansions.- Oracle PeopleSoft Financials Upgrade and enhancements.- Check Processing enhancements.- Managed the redesign of organizational website to drive marketing campaigns to generate new customer base and product growth opportunities.• Improved teamwork and the quality of results delivered by cultivating effective relationships with the business leaders, vendors, offshore/onsite consultants throughout the project lifecycle. • Delivered million-dollar projects on schedule, within budget and with agreed-to functionality by identifying risks and implementing mitigation plans to resolve them.• Evaluated project resource utilization and implemented solutions to resolve identified variances and constraints.• Identified opportunities that enhanced our “Customers” experience with our company product and services. Show less

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  Mercer street friends

  May 2021 - May 2024

  Data & contract manager

  • Manage community program federal contracts, budgets, and recommend cost saving strategies for program sustainability.• Conduct data analysis and apply data visualization standards highlighting program impacts to secure new funding opportunities.• Research, monitor and evaluate changing trends regarding food insecurities, funding, and community needs.• Manage website redesign initiative with vendor to highlight our core services and elicit staff members for impactful stories.• Oversee the administration of organizational databases identifying, defining, and accessing properties for better performance. Show less

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  Seton hall university - transformational leadership in disruptive times

  Oct 2021 - May 2024

  Advisory board member

  • Research new global, workforce, business ecosystem trends. • Present findings to Advisory Board members and school program stakeholders recommending curriculum enhancements.

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  Mercer street friends

  Sept 2023 - now

  Director of it and project management

  Information Technology: * Create and maintain technology roadmap, organizational IT policies, cybersecurity strategies, and department budget. * Select and implement new technologies to streamline and enhance operations. * Oversee the technology infrastructure to ensure optimal performance. * Support social media campaigns and website redesign and enhancements.Project Management: * Manage multiple grants and projects related to food insecurity. * Manage multiple partnerships with Food Banks and social service networks. * Manage and set-up SNAP (Supplemental Nutrition Assistance Program) for community neighbors. * Assist in promoting events for Student Hunger. * Manage grant budgets and purchase personal items to support neighbors. * Participate on organization's DEI committee designing and implementing DEI Statement and Code of Conduct. Show less