Pamela-ann Duke ACIIN

Pamela-ann duke aciin

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location of Pamela-ann Duke ACIINLagos State, Nigeria
Followers of Pamela-ann Duke ACIIN816 followers
  • Timeline

  • About me

    Underwriter, Insurance Professional ,Risk Manager,

  • Education

    • Redeemer's university

      2009 - 2014
      Bachelor's degree insurance

      Activities and Societies: Social Director RUNASIA- Redeemers university Actuarial Science and Insurance Association. Most Sociable Female RUNASIA. Most Popular Female RUNASIA

  • Experience

    • Royal exchange prudential life

      Jan 2015 - Oct 2015
      Insurance underwriter

      • Collect appropriate and accurate information required to assess potential clients and decide on the acceptable risk for a policy.• Review policy applications based on the previous loss records, age, medical report, credit ratings and driving records.• Compare various policies having similar risk undertaking and conduct actuarial studies to decide on the company’s loss records.• Evaluate policies concerning the company’s underwriting standards.• Make a decision to accept, modify or reject an insurance application after scrutiny of all the required documents and studies regarding the risk involved.• Analyze statistical data using specialized computer programs.• Write quotes, determine premiums and coverage, and negotiate terms with brokers and clients.• Carefully select the wording of policies, and prepare the terms and conditions.Calculating insurance premiums for prospective clients &brokers.• Underwriting and Claims department• Calculating insurance premiums for prospective clients &brokers.• Sending out Renewal notices to clients.• Overseeing daily workflow including responding to emails• Registration of new businesses brought in by brokers into the system.• Drafting Endorsements for clients• Performing any other administrative activities. Show less

    • Anthony somefun (intermediary of bupa global)

      Feb 2016 - Mar 2019
      Account manager/ business process support

      • Act as your help desk on all the different providers’ related issues thereby saving you time and money on international calls• Liaise with the health providers’ network clinics/hospitals worldwide• Source sustainable and high-quality care from the different health providers• Process claims when required Operating as the lead point of contact of all matters specific to clients' accounts.• Overseeing customer account management by Building and Maintaining strong, long lasting customer relationship with existing clients.• Serve as the lead point of contact for assigned customer account. • Develop trusted advisor relationships with key accounts stakeholders.• Ensure the timely and successful delivery of our solutions according to customer needs and objectives.• Communicate the progress of monthly/quarterly initiatives to customers.• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.• Forecast and track key account metrics.• Prepare reports on account status.• Assist with challenging client requests or issue escalations as needed.. Obtaining Pre-authorisations for Bupa Global members. Show less

    • Sunu assurances nigeria

      Mar 2019 - Feb 2021
      Senior executive

      • Act as the point of contact among executives, employees, clients and other external partners• Manage information flow in a timely and accurate manner• Manage executives’ calendars and set up meetings• Make travel and accommodation arrangements• Rack daily expenses and prepare weekly, monthly or quarterly reports• Oversee the performance of other clerical staff• Act as an office manager by keeping up with office supply inventory• Format information for internal and external communication – memos, emails, presentations, reports• Take minutes during meetings• Screen and direct phone calls and distribute correspondence• Organize and maintain the office filing system• Preparing financial statements, reports, memos, invoices letters, and other documents.• Answering phones and routing calls to the correct person or taking messages.• Handling basic bookkeeping tasks.• Filing and retrieving corporate records, documents, and reports.• Researching and conducting data to prepare documents for review and presentation by boards of directors, committees, and executives.• Helping prepare for meetings.• Greeting visitors and deciding if they should be able to meet with executives.• Using various software, including word processing, spreadsheets, databases, and presentation software.• Reading and analyzing incoming memos, submissions, and distributing them as needed.• Making travel arrangements for executives.• Performing office duties that include ordering supplies and managing a records database.• Experience as a virtual assistant.• Opening, sorting and distributing incoming faxes, emails, and other correspondence.• Provide general administrative support. Show less

    • Nsia insurance limited

      Mar 2021 - Dec 2022
      Underwriter fire, engineering and special risk

      1. Examining insurance proposals.2. Collecting background information and assessments of risk analysing statistical data using specialist computer programmes.3. Writing quotes and negotiating the terms with brokers and clients. 4. Determining premiums deciding the wording of policies.5. Preparing insurance policy terms and conditions.6. Liaising with insurance brokers and customers.7. Preparing renewal endorsements and policy documents.8. Ensure that premiums are competitive and that accounts remain profitable9. Specify conditions to be imposed on different types of policies.10. Keep detailed and accurate records of policies underwritten and decisions made.11. Drafting policy documents 12. Assessing various types of risks. Show less

    • Tangerine africa

      Nov 2022 - now
      Team lead retail sme's and partnerships

      Effective and Efficient underwriting of various insurance policies.Generation of quotations for prospective clients and brokers.Approval of all branch and retail transactions being booked.Supervision of underwriting Team members in all branches across Nigeria.Proper assessment and identification of risks to determine if they are accepted at a particular rate and price.Generating policy documents for clients.

  • Licenses & Certifications

    • Customer service leadership

      Linkedin
      Jun 2020
      View certificate certificate
    • Associate member

      Association of enterprise risk management professionals (aermp)
    • Associate

      Chartered insurance institute of nigeria
    • Finance foundations: risk management

      Linkedin
      Jun 2020
      View certificate certificate
  • Honors & Awards

    • Awarded to Pamela-ann Duke ACIIN
      Most Promising Millennial of the Year Banksome Group of Companies Dec 2016 Impressive Customer Service and Outstanding Energy to Work.