Experience

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  Amazon

  Feb 2021 - Feb 2022

  Transaction risk investigator

  Identified and analyzed suspicious transactions using advanced data analysis tools, successfully mitigating potential fraud and reducing financial losses by 20%.Collaborated with cross-functional teams including Customer Service, Legal, and Compliance to resolve complex fraud cases and implement preventive measures.Maintained detailed and accurate records of investigations, ensuring compliance with regulatory requirements.Provided clear and effective communication to customers affected by potential fraud, ensuring a positive customer experience and maintaining trust.Monitored transaction trends and identified emerging fraud patterns, contributing to the continuous improvement of fraud prevention strategies.Ensured swift and effective resolution of fraud cases by prioritizing and managing multiple investigations simultaneously.Utilized advanced investigative tools and software to monitor and assess transaction risks in real-time, proactively preventing fraudulent activities.Enhanced fraud detection capabilities by staying updated with the latest industry trends, technologies, and best practices in transaction risk management.Participated in regular audits and compliance checks, ensuring adherence to internal policies and external regulations.Recommended strategic improvements to fraud detection systems based on data-driven insights, contributing to a more secure transaction environment. Show less

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  The sparks foundation

  Feb 2022 - Apr 2022

  Data science intern
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  Sensen.ai

  Aug 2022 - Dec 2022

  Presales data engineer

  Developed comprehensive product strategies, aligning with client needs and market trends to drive product innovation and market competitiveness.Conducted in-depth market analysis to identify opportunities for product enhancements, resulting in a 20% increase in customer satisfaction.Collaborated with cross-functional teams including engineering, marketing, and sales to ensure seamless product development and launch processes.Analyzed user feedback and data analytics to refine product offerings, optimizing performance and usability.Managed multiple product lifecycles from ideation to launch, ensuring timely delivery and adherence to quality standards.Facilitated communication between clients and technical teams, translating complex technical concepts into actionable insights and solutions.Monitored industry trends and competitive landscape, providing strategic recommendations to maintain a competitive edge.Provided expert consultation, leveraging AI solutions to meet business objectives and improve operational efficiency.Spearheaded product demos and presentations to potential clients, contributing to a 15% increase in sales conversions.Utilized advanced data analytics tools to measure product performance and inform strategic decisions.Ensured compliance with regulatory requirements and industry standards, maintaining product integrity and customer trust.Fostered strong client relationships, resulting in high client retention and long-term partnerships. Show less

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  Live connections

  Dec 2023 - now

  Data scientist

  Utilized Python libraries such as Pandas, NumPy, and Scikit-Learn to perform data cleaning, analysis, and model development.Built custom dashboards and visualizations with Power BI and Matplotlib to present complex data insights to non-technical stakeholders.Conducted in-depth data analysis using SQL to extract and manipulate large datasets from multiple sources, ensuring data accuracy and consistency.Presented findings and recommendations to senior management, supporting strategic decision-making with robust data analysis.Analyzed employee performance data to identify key drivers of productivity and recommend strategic initiatives for improvement.Collaborated with HR professionals to understand business requirements and translate them into data-driven solutions.Ensured data security and compliance with privacy regulations, implementing best practices for data governance.Explored new data sources and techniques to continuously improve analytical capabilities and deliver innovative HR solutions. Show less