Experience

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  Barclays

  Oct 2009 - Dec 2017

  Global responsibility for conducting KYC Due Diligence on Corporates at Client Onboarding and risk based periodic Refresh of existing clients. Accountable for ensuring the Corporate Banks compliance with external Regulation and Barclays internal Policies. Management of 250+ FTE across UK / India and delivery of all productivity and control related SLA’s. Design and execution of a KYC Operations strategy including implementation of new technology, strengthening the control environment and delivering a new Target Operating Model. Show less Responsible for collateral management for Corporate and Business Bank clients including the registering of loan security and management of the existing collateral registry. Account Servicing responsibilities included account opening, loading of audited accounts and responses to annual client audit letter requests. Leadership, coaching and development of 220 FTE in the UK and Service management of 3rd Party supplier in India involving circa 200 FTE. System ownership of Collateral Management and workflow systems. Delivery of SLA targets and maintenance of an effective control environment. Show less

  • Director - KYC Operations Projects

    Mar 2017 - Dec 2017

  • Director - Global Head of KYC Operations

    Aug 2014 - Mar 2017

  • Director - Business Management

    Nov 2013 - Aug 2014

  • Director - Head of Lending Operations

    Oct 2011 - Nov 2013

  • Director - Head of Collateral Management & Account Servicing

    Oct 2009 - Oct 2011
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  Hsbc

  May 2018 - Oct 2019

  Director - global banking & markets business services

  Broad responsibilities across a number of distinct and evolving roles;Global Head of Client Service Officer’s providing support to Relationship Directors and Managers. Role required defining the capability and building across 12 countries (in-flight). UK Head of Client Management for Global Banking responsible for the client journey including Onboarding, CDD Renewal and Exit. Global Head of Correspondent Bank Client Management responsible for completion the completion of CDD and EDD as part of the annual renewal cycle. Service Product Sponsor leading the design and implementation of a Global Digital client Account Opening Target Operating Model. Show less

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  Deloitte uk

  Oct 2019 - Feb 2020

  Senior advisor - financial crime operations

  Contracted as Senior Advisor to review Deloitte’s Financial Crime Service Proposition;Provide industry insight to review, critique and identify opportunities to enhance Deloitte’s proposalProvide operational insights to enhance the delivery model.Review and inform Deloitte view of future CDD and Financial Crime operations.Independent validation and challenge of the Financial Crime Operations technology approach and progress. To include a review of the Vendor assessment approach, use of 3rd party tools and the prioritised technology development pipeline. Show less

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  Clearbank

  Feb 2020 - Mar 2022

  • Head of BaaS Partner Management

    Jun 2021 - Mar 2022

  • Head of Financial Crime Intelligence

    Feb 2020 - Jul 2021
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  Deloitte

  Mar 2022 - Sept 2022

  Director
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  Ankura

  Sept 2022 - now

  Managing director

  Managing Director developing a global, technology enabled advisory practice within Ankura's Financial Crime Compliance division. Responsible for overseeing the development and delivery of comprehensive advisory services, helping clients navigate and mitigate the complexities of financial crime, including money laundering, terrorist financing, sanctions, bribery, and corruption. Key role in driving the growth of Ankura's anti-financial crime advisory services through business development activities, including identifying new market opportunities, developing partnerships, and contributing to thought leadership Show less