Julie Arnold

Experience

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  Auto Europe

  Sept 2010 - Aug 2013

  Responsible for the Scandinavian customer service inquiries.Tasks included:- Classifying customer queries and billing issues- Communicate with customers- Communicate and coordinate service files with suppliers and other Auto Europe offices Main responsibilities:- Counselling on and selling the Auto Europe products- Making bookings for car hire worldwide and contacting local suppliers for confirmations and problem solving- SEO, Search Engine Optimization, with focus on landing page development and maintenance- Completion of Newsletters, including pricing analysis and comparison for the Scandinavian source countries

  • Customer Service Representative

    Jan 2011 - Aug 2013

  • Trainee

    Sept 2010 - Sept 2011
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  ATIX AG

  Sept 2013 - Feb 2016

  Marketing Manager

  Main responsibilities:- Strategic development of online marketing activities- Coordination of website development and maintenance - planned and organized a complete website relaunch in January 2014- Determining the corporate identity including logo facelift and making of various marketing materials- Planning and organizing of conferences and trade fairs (e.g. CeBIT)

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  Google

  Jan 2016 - Aug 2016

  Business Intern

  Part of Google Marketing Solutions in the department Global Customer Experience for the Nordic market. Mainly supporting clients with the products: Google Ads and Google Analytics. Main repsonsibilities:- Handling inquiries from Google’s advertisers via phone, email, and chat- Providing strategic and consultative advice to businesses on how to improve performance and help solving technical issues- Promoting Google Business Solutions through education of customers- Carrying out business cases as an integrated part of the internship Weniger anzeigen

• 

  Coop Danmark

  Jan 2017 - Jun 2018

  Digital Marketing Assistant

  Coop is Denmark's largest retailer with a combined net sale of € 6,71 billion and a market share of 42%.My main responsibility was the coordination of 3 newsletters send outweekly to more than 200,000 subscribers each, for the retail chain Fakta. In addition, I was assisting with executing various digital campaigns across channels (E-mail,homepage, Facebook, SEO) working closely with agencies and internal teams.

• 

  Trade Council of Denmark in Oceania

  Sept 2018 - Feb 2019

  Trade Advisor Trainee

  The Danish Trade Council assist Danish SMEs with their export activities on foreign markets. In a traineeship during my master studies, I got valuable insights into developing go-to-market strategies and the Australian market.My main tasks included:- Carrying out market analysis in different sectors to determine business- and growth opportunities for Danish SMEs- Identification of relevant distributors and channel partners- Lead generation, meeting booking and business trip coordination for senior staff- Event management of cultural and networking events with 30-120 guests Weniger anzeigen

• 

  Bay City Textilhandel

  Jan 2019 - Sept 2019

  Research Project

  Bay City Textilehandel a leading textile sourcing company in Europe and part of the Schmidt Group GmbH. As part of my master's thesis, I was working on a project at a textile company focusing on a new b2b segment. The project included competitor analysis, identification of markettendencies, segmentation and evaluation of growth strategies

• 

  THG

  Nov 2019 - Jan 2021

  ECommerce Country Manager

  THG is a global digital commerce group, build own industry-leading and award-winning technology, THG Ingenuity. It powers THG’s own brands, including lookfantastic, MyProtein, ESPA and Glossybox, as well as such international giants as Nintendo, Honda, and Nèstle. As a Country Manager I was responsible for lookfantastic.dk, a beauty and personal care retailer. Main responsibilities included:- Site P&L, growth strategy and local brand identity- Driving sustainable growth for key brand partners inline with profit targets- Ensuring trading plans and campaigns are well planned and executed inline with daily phased targets across the channels ECRM, affiliates, influencers, Organic, Social and PPC- Driving continuous site improvements to maximise conversions and average order values - Pushing brands and discount levels to maximise gross profit Weniger anzeigen

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  Zooplus

  Feb 2021 - now

  • Co-Marketing Manager

    Apr 2023 - now

  • Direct Marketing & Campaign Manager

    Feb 2021 - Jan 2023