
Mary Alice Nichols
Project Coordination Internship

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About me
Experienced and Compassionate Project Manager
Education

Catawba College
2007 - 2011Bachelor of Arts (B.A.) Musical TheatreActivities and Societies: Blue Masque, Alpha Psi Omega, Catawba Singers, and Alpha Program Alpha Program (2008-2011; Senior Director 2010-2011) • Helped incoming Freshman become acclimated to college life; answered questions during Orientation and beyond; assisted with first semester registration; assisted during the moving-in process and registration Blue Masque (2007-2011; Social Chair 2010-2011) • Active member throughout college; served the community through Rowan Helping Ministries and created an annual benefit to raise money for Broadway Cares/Equity Fights AIDS… Show more Alpha Program (2008-2011; Senior Director 2010-2011) • Helped incoming Freshman become acclimated to college life; answered questions during Orientation and beyond; assisted with first semester registration; assisted during the moving-in process and registration Blue Masque (2007-2011; Social Chair 2010-2011) • Active member throughout college; served the community through Rowan Helping Ministries and created an annual benefit to raise money for Broadway Cares/Equity Fights AIDS Alpha Psi Omega Theatre Honor Society (2010-2011) Studies Abroad • Harlaxton College - Studied British Cultures, British Theatre, and Global Politics in Grantham, England; London, England – Studied Theatre History with a focus on British Theatre; Madrid, Spain – Was immersed in Spanish culture and learned the language; Tokyo, Japan - Studied Japanese culture and Japanese traditional theatre and art Show less

Salem High School
2004 - 2007
Experience

Alliance Theatre
May 2011 - Jul 2011Project Coordination InternshipAssist Director and Assistant Director with any needs; maintain database and contacts for entire program; assist presenters and teachers during the Summer Professional Learning Courses; keeps records of PLU credit’s and distribute certificates to teachers; in depth knowledge of department’s grants and schools to whom they apply; purchasing coordinator for department; maintain Institute calendar – including all residency schedule’s and school systems; keep all employees up to date on Woodruff Arts Center e-mail’s if they do not receive them Show less

Barking Hound Village
Aug 2011 - Nov 2011Kennel StaffResponsible for up to 30 dogs, ensuring they received optimal care while feeding, medicating (those that required it), and playtime.

Stone Mountain Park
Oct 2011 - Jan 2012Stage ManagerResponsible for 4 cast members and 4 crew members for up to 6 performances a day/7 days a week; ensured the show ran according to the specific schedule; Helped seat up to 250 patrons in our performance venue; Provided excellent customer service to any patron(s) who had questions, concerns, or complaints.

Harris Teeter
Jan 2012 - May 2012CashierProvide excellent customer service while provide basic services of checking out and receiving payment for groceries.

Alliance Theatre
May 2012 - Jan 2017Coordinates the design, administration, and efficient delivery of arts integrated in-school residency programs that serve grades 6-12, such as Collision Plus, Digital Storytelling, Dramaturgy by Students, Drama Partners, and Slam Poetry. The Program Coordinator is a key member of the Alliance Arts for Learning Institute staff and provides support, as requested, to the Alliance Theatre education staff, ensuring the efficient delivery of high impact, high quality programs. •Align activities of the programs to the goals of the AA4L Institute as reflected in the Alliance Theatre’s Strategic Plan •Maintain positive relationships with principals, teachers, and teaching artists for the purpose of continued school participation and successful implementation of the programs •Coordinate evaluation activities of the programs and the collection of program results and testimonials •Collaborate with the Alliance Theatre’s marketing and communications staff and Woodruff Arts Center’s program partners •Serve as an advocate for arts in education and all the Alliance Theatre’s educational programs •Facilitate professional learning workshops for classroom teachers to introduce arts-integration strategies and program content •Coordinate program implementation and assist in reporting for national and local grants •Serve on the planning committee and collaborating with colleagues at the Woodruff Arts Center (WAC) for professional learning days for educators •Produce annual Summer Palefsky Collision Project and King Day Celebration Show less •Maintain database, contacts, and professional learning records for all Institute programs (up to 450 classrooms) •Assist presenters and teachers during the Professional Learning Workshops including requesting hotel reservations, etc. •Maintain Institute calendar – including all residency schedule’s, school systems, Professional Learning Workshops, and Institute Advisory Team meetings •Assist in writing budgets, programs narratives, and other reports as they apply to contracts and grants •Coordinator of the inaugural and 2nd annual Woodruff Arts Center Educator Conference June 2014 and 2015 Show less
Program Coordinator, Alliance Arts for Learning Institute
Jun 2015 - Jan 2017Program Coordinator, Institute for Educators and Teaching Artists
May 2012 - May 2015

TRG Arts - The Results Group for the Arts
Feb 2017 - Apr 2020- Initiate project start-ups with new and existing clients as assigned - including, but not limited to, sending a welcome email, scheduling and facilitating start-up call, customizing data collection documents, building projects in Mavenlink, managing project timelines, facilitating data collection and hand-off internally - Serve as thought partner and collaborator in coming up with new processes across departments - particularly as it applies to Net Promoter System - Manage monthly profitability management including but not limited to: pulling time reports, parsing by team, project, etc. and doing high-level analysis and contextualization of profitability of teams and projects- Internal management of team meetings and associated calendar holds and content scheduling- Calendar management with colleagues to ensure future time is held for project delivery- Communicate ‘sell-by’ dates to sales and service teams for available sprint and workshop openings, and serve as registrar for all Center for Results activities Show less - Coordinate presentations to prospective clients (e.g. Preview Days, Executive Summits, etc.), including schedule management, data intake, initial analysis, and presentation creation.- Serve as Salesforce administrator in support of both the Client Development and Client Service teams, including sales and opportunity tracking and reporting, list management and database maintenance.- Assist in building targeted lists for TRG Arts’ marketing campaigns- Support Client Development in maximizing conference attendance, including handling conference registration and hotel reservations, researching attendees, arranging meetings with prospective and current clients, and finalizing and distributing presentation materials.- Assist with digital marketing, including website updates and enhancements, online advertising, digital marketing analytics, and social media strategy.- Support content development and management for TRG Arts’ website, sales materials, contracts, proposals, email and direct marketing campaigns, case studies, etc.- Communicate ‘sell-by’ dates to sales and service teams for available sprint and workshop openings, and serve as registrar for all Center for Results activities.- Manage, monitor and report on current team time.- Coordinate operational meetings, both internal and with clients. Show less
Client Service Project Coordinator
Mar 2018 - Apr 2020Client Development Project Coordinator
Feb 2017 - Mar 2018

Pure Barre Colorado Springs
Apr 2019 - nowInstructor-Diligent planning and preparation before each class, including proactive study of choreography and class planning prior to each class, as well as learning full choreography changes on a quarterly basis-Ability to lift weights, demonstrate full body pushups and maintain high-energy for 50-minute class-Drive sales by promoting a positive culture of integrity, authenticity and communication-Build lasting client relationships through conversation and outstanding customer service at every client encounter Show less

CARE & SHARE FOOD BANK
Jul 2020 - Jun 2022Development Project Manager- In partnership with the Development Team, constructs and executes project plans that clearly outline the steps needed to successfully carry out fundraising events, campaigns, special mailings, and other strategies to meet the annual fundraising goals.- Completes detailed project plan documents, including work breakdown structure, project schedule, roles and responsibilities- Secures project approval, determines resource availability, timeline, and financial commitment, and manages project progress- Assists with planning, implementation, and production of fundraising events including vendor relationships, budgets, event logistics, and timelines- Works at special events as directed including preparation, set-up, event execution, and tear-down- Serve as the point of contact for third party events held by individuals, businesses, and organizations- Responsible for the stewardship and cultivation of food drive hosts, working in conjunction with the entire development team to deepen relationships with Care Drive donors- Partners closely with the Volunteer Manager as needed to provide volunteer support at Care and Share food drives and community outreach efforts- Assists team in recording and tracking donor communication, reviewing and submitting event-related invoices for payment, drafting acknowledgment and thank you letters, creating and updating donor forms, writing solicitation letters, executing mass mailings- Provide support in the research and solicitation of new and existing donors-Works closely with the Marketing and Communications Director to ensure the proper execution of communications strategies as they align with fundraising campaigns. Provides production support when appropriate Show less

Newmeasures, LLC
Jun 2022 - Mar 2023Implementation Specialist-Configuring and validating online survey solutions, including custom use cases-Building online dashboards and reports to tell the story of the data and highlight the most important findings-Managing survey distribution and data collection-Cleaning and managing complex data files-Establishing permissions for data consumption for stakeholders in our client organizations-Providing training, guidance, and best practice recommendations to clients on survey tool adoption and usage-Maintaining clear documentation of client needs and project specifications-Building and managing project plans to ensure successful project/program implementation-Troubleshooting technology bugs/problems using online resources, vendor support services, and internal resources-Preparing debrief presentations for consulting engagements -Updating and helping manage Newmeasures’ CRM-Preparing survey data files and helping manage normative database of benchmarks-Creating or updating project resources, guides, and FAQ sheets Show less

Double R Excavating
Apr 2023 - Feb 2024Project Coordinator-Establish and maintain internal project files containing contracts, summary of key provisions, bonding, tax-exempt status, sub-contractor/supplier proposals, submittals, and invoices-Obtain submittal documentation from all sub-contractor and suppliers and provide completed submittals to client for review prior to project commencing-Obtain bond for project if required-Assist in project bidding by contacting and obtaining pricing from sub-contractors and suppliers-Responsible for providing estimates to sub-contractors for any smaller bid projects-Review and prepare summary of key contract provisions both before and after signing on to projects and share with project team. Use this information to assist in managing against penalties and/or cost overruns-Set up project budget and maintain throughout project by adding and removing necessary items based on any applicable change orders and/or T&M-Update internal works in progress document to detail Cost to Date, Billed to Date, and any updates necessary to Contract Value - at minimum on a weekly basis-Responsible for managing pay application process for all active projects - including receiving quantities from project foreman, verifying with leadership, creating invoices, and filling out any client specific paperwork (ie. lien waivers) before submitting to client-Establish ACH payment with clients whenever possible-Perform collection duties for any overdue invoices-Build and maintain SOP documentation for all processes utilized as part of job, and assist others in creating their own SOP documentation-Manage recruiting and soliciting of applications for any open positions, set up interviews with candidates and applicable internal team members, and hand off to internal HR representative if the hiring process will be moving forward Show less

The PLACE
Feb 2024 - now- Serve as the internal point of contact for all operations contractors supporting facilities at the shelter and other locations.- Assist in reviewing services, acquiring quotes, and scheduling services with department managers and directors.- Oversee and update Standard Operating Procedures (SOPs) related to operations, maintenance, and onboarding processes.- Identify, evaluate, and select vendors based on quality, cost, and delivery time. Build strongrelationships with key suppliers.- Negotiate contracts and terms with vendors to secure favorable agreements.- Monitor vendor performance through regular evaluations, ensuring compliance with service-levelagreements (SLAs).- Schedule and track maintenance schedules, repairs, and facility upgrades.- Collaborate with leadership and stakeholders to define project objectives, scope, and deliverables for organizational projects.- Develop detailed project plans, including timelines and milestones, and ensure efficient resource allocation.- Lead project teams, monitor progress, and adjust strategies to ensure successful completion.- Communicate regularly with internal and external stakeholders, providing updates on project status and challenges.- Support project evaluations, report preparation, and the implementation of process improvements based on lessons learned.- Assist with onboarding and offboarding processes, ensuring compliance with HR policies and procedures.- Coordinate access control systems, including setting up and managing employee access to facilities.- Work with the HR team to provide administrative and operational support as needed for employee training, benefits coordination, and other HR-related functions. Show less - Collaborate with key stakeholders to define project objectives, scope, and deliverables.- Develop detailed project plans, including timelines, milestones, and resource requirements.- Identify potential risks and develop strategies to mitigate them.- Lead and coordinate project teams, ensuring that everyone is aware of their responsibilities and deadlines.- Monitor project progress and make adjustments as necessary to ensure goals are met.- Implement project management best practices and methodologies.- Communicate regularly with internal and external stakeholders, providing updates on project status,achievements, and challenges.- Foster positive relationships with donors, volunteers, and other partners involved in projects.- Develop and manage project budgets, ensuring resources are allocated efficiently.- Monitor expenditures and work within budget constraints.- Identify and allocate necessary resources for project success, including personnel, equipment, andmaterials.- Collaborate with other departments or teams within the organization.- Establish evaluation criteria to assess project outcomes and impact.- Prepare regular reports for internal and external stakeholders, highlighting achievements and lessons learned.- Evaluate project processes and outcomes to identify areas for improvement.Implement changes based on lessons learned and feedback. Show less
Operations Support Specialist
Oct 2024 - nowSpecial Project Manager
Feb 2024 - Oct 2024
Licenses & Certifications
- View certificate

Procore Certification: Procore Administrator
Procore TechnologiesJan 2024 - View certificate

Procore Certified: Project Manager (Core Tools)
Procore TechnologiesJan 2024 
EX Technology Consultant
QualtricsDec 2022
Volunteer Experience
Dog Foster
Issued by One Dog at a Time on Sept 2020
Associated with Mary Alice NicholsAscent Start Timer
Issued by Pikes Peak Marathon Inc. on Aug 2018
Associated with Mary Alice NicholsSorting and Repack Volunteer
Issued by Care and Share Food Bank for Southern Colorado on Jul 2020
Associated with Mary Alice Nichols
Languages
- enEnglish
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